British Gas has broken a much-publicised promise to keep hundreds of thousands of customers off expensive standard tariffs and give them lower bills, MoneySavingExpert.com can reveal.
Millions of British Gas and Scottish Power customers will see their gas and electricity prices rise by more than 10% on average from Monday 1 April – if you're affected, ACT NOW to beat the rise.
Energy firm Centrica – the parent company of British Gas – is seeking a judicial review of how energy regulator Ofgem has calculated the energy price cap.
British Gas has been ordered to pay out £2.65 million in refunds and compensation by energy regulator Ofgem for a string of anti-consumer incidents, following an investigation and subsequent campaign by MoneySavingExpert.com.
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors, the energy regulator has found - and all suppliers have been warned this tactic must be a last resort to recover debt.
More than five million people will see their energy prices rise this week as British Gas and Scottish Power price hikes hit - if you're affected ACT NOW to beat the hikes.
More than four million British Gas customers will see their gas and electricity prices rise by an average £60 a year from the end of May - if you're affected ACT NOW to beat the rise.
10 April 2018
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