British Gas
30% of British Gas, Octopus & Shell Energy customers say their direct debits have DOUBLED
At least 30% of British Gas, Octopus Energy and Shell Energy customers who were in credit and on price-capped tariffs told MoneySavingExpert.com that they've seen their direct debits double – even though the price cap rise is half that, at 54%.
9 May 2022
British Gas admits its smart meter customers have been unable to track their energy usage via the app or website for more than two months
British Gas has admitted that millions of smart meter customers have been unable to use the energy giant's app or website to check their gas and electricity usage since February due to a "glitch". The failure has meant people have been unable to track how much they are spending at a time when energy bills have spiked.
21 April 2022
British Gas doubles the emergency credit limit on prepayment meters to £10 - here's all you need to know
British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits. Here's all you need to know.
7 April 2022
Together Energy customer? Check your final bill now as hundreds of customers have been wrongly charged a £40 exit fee
Thousands of Together Energy customers have been sent their final bill containing an incorrect ‘early contract termination’ fee of £40. Check your statement now to see if you’ve been wrongly charged.
21 March 2022
British Gas is the worst firm to be moved to if your energy firm goes bust, MSE survey of 12,000 people shows
Over two million households have been switched to a new energy supplier after their previous provider went bust.
7 March 2022
British Gas customers should DO NOTHING and ignore messages to one click switch that could cost them £100s a year more
British Gas customers should ignore emails they have received from the UK's biggest energy supplier encouraging them to switch to fixed-price deals as it could make them £100s a year worse off.
20 December 2021
British Gas pays out £1.5 million to prepayment customers
British Gas has paid £1.48 million in compensation after it failed to tell 100,000s of prepayment customers it was switching top-up providers
27 August 2020
Sainsbury's Energy relaunches – this time Npower is providing the fuel
Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower
24 April 2019
Huge hidden price hike looming for 100,000s of British Gas customers
Some customers rolling off temporary tariffs will see bills jump by 18%
2 March 2019
British Gas and Scottish Power to hike bills after Ofgem price cap rise
About three million British Gas customers will be hit with an average £119/year rise from Monday 1 April
19 February 2019
Suggest a Story
Got a money-related news story that affects you?
19 September 2023
-
Martin: Car insurance up 41%
Home not far behind. Lock in now to save
-
Cheapest ever iPhone 14 deal
As iPhone 15's launched
-
12 ways to cut your food bill
Deals, tricks & tips
-
FREE National Trust day pass
For a family – normally £30ish
-
TWO new bank bribes launch
Get up to £210 FREE
-
With E.on? Beat the Price Cap
With its new fixed-term tariff
-
243 spring bulbs £15 delivered
7,500 bundles available
-
Read the full email
For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
-
Martin Lewis: Urgent warning for savers as base rate held at 5.25%
21 September 2023![]( "1764282989")
You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned. -
Martin Lewis: Are you an E.on customer? Here's an easy way to cut what you pay for energy
21 September 2023![]( "333005096")
E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis. -
NatWest and RBS to close at least 134 branches in 2023/24 – here's the full list, plus alternatives
21 September 2023![]()
The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement. -
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives
21 September 2023![]()
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months. -
Second cost of living payment to be paid from 31 October – here's who qualifies and how much you'll get
20 September 2023![]()
Over eight million households on certain benefits and tax credits will receive their second cost of living payment from 31 October.
-
Martin Lewis: Is it time to ban unnecessary Christmas presents?
11 September 2023![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Five things all new English university starters should know
4 September 2023![]()
The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
Clever ways to calculate your finances
