MSE News

CAA

Martin Lewis calls on Ryanair boss to refund passengers hit with name-change charges

MoneySavingExpert founder Martin Lewis has called on the chief executives of Ryanair and the Civil Aviation Authority to investigate an apparent name-change booking 'glitch' which has cost many passengers at least £115 to fix - and presented them with a dossier detailing over 160 reports of the problem

14 January 2019

Ryanair faces enforcement action after refusing to pay strike compensation

The aviation regulator has announced that it will be taking enforcement action against Ryanair, after the budget airline refused to compensate passengers hit by strike-related disruption

5 December 2018

Ryanair clashes with two regulators over strike compensation

Ryanair is refusing to pay compensation for delays and cancellations caused by strikes by some of its crew and pilots

20 July 2018

Charging families to sit together on flights is a safety risk, report warns

Families should not be charged to sit together on a plane aviation experts have warned

24 May 2018

Emirates told to pay compensation for missed connections

Thousands more passengers who have missed connecting flights with Emirates could now be able to claim compensation

16 March 2018

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

Monarch customers to be sent ATOL claim forms by next Wednesday

Monarch customers who are waiting to make an ATOL claim will be sent forms by Wednesday

4 October 2017

Monarch Airlines collapse - latest info and your rights

Monarch Airlines has ceased trading and all its holidays and flights have been cancelled

2 October 2017

Beware booking with Monarch during huge uncertainty

Monarch Airlines has been granted a 24-hour extension to its ATOL licence, until 11.59pm on Sunday

1 October 2017

Ryanair passenger told he can't be rebooked on another airline hours after regulator takes action

A Ryanair passenger whose flight was cancelled has been told he cannot be transferred to another airline

28 September 2017

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