MSE News

CAA

Emirates told to pay compensation for missed connections

Thousands more passengers who have missed connecting flights with Emirates could now be able to claim compensation

16 March 2018

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

Monarch customers to be sent ATOL claim forms by next Wednesday

Monarch customers who are waiting to make an ATOL claim will be sent forms by Wednesday

4 October 2017

Monarch Airlines collapse - latest info and your rights

Monarch Airlines has ceased trading and all its holidays and flights have been cancelled

2 October 2017

Beware booking with Monarch during huge uncertainty

Monarch Airlines has been granted a 24-hour extension to its ATOL licence, until 11.59pm on Sunday

1 October 2017

Ryanair passenger told he can't be rebooked on another airline hours after regulator takes action

A Ryanair passenger whose flight was cancelled has been told he cannot be transferred to another airline

28 September 2017

Ryanair cancellation chaos - here's the latest on your rights

Ryanair has now been forced to spell out its cancellation policies

27 September 2017

Ryanair agrees to put passengers on other airlines' flights

Ryanair has U-turned and agreed to move passengers who have had their flights cancelled onto other airlines if necessary

21 September 2017

BA flights chaos after IT meltdown - your rights

British Airways passengers who were caught in the Bank Holiday IT failure are beginning to receive compensation

29 May 2017

Gatwick Airport baggage system fails - your rights if your bags are delayed

Thousands of travellers flying from Gatwick have been forced to fly without their luggage this morning

26 May 2017

Suggest a Story

Got a money-related news story that affects you? Email us