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Capital One

Warning: Online payments could be declined if your debit and credit card contact details aren't up to date as new fraud rules take force today

Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.

14 March 2022

Warning - if your debit and credit card contact details aren't up to date, online payments could be declined due to new fraud checks

Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.

7 June 2021

Capital One credit card customers hit by IT issues

Credit card provider Capital One has apologised for ongoing "technical issues", as customers say they are unable to log into their accounts or make payments

20 August 2019

PPI claimants winning four-figure payouts under new 'Plevin' rule

Banks have started to pay out £1,000s to people reclaiming PPI under a new rule

24 October 2017

M&S to slash credit card points in latest rewards scheme cutback

M&S Bank is to more than halve the number of credit card points users can collect when spending outside of the retailer

15 February 2016

Lloyds is yet again the worst offender for wrongly rejecting complaints

Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman

25 August 2015

15 things you need to know about credit scoring

Boost your credit score for mortgages, cards, energy bills, mobiles and more

24 June 2015

Balance transfer price war: New 18 months 0% and 36 months 0%

Save £1,000s on existing debts as the balance transfer credit card battle turns white hot

6 May 2015

RBS axes its YourPoints credit card reward scheme: Are you hit?

RBS has revealed it's scrapping its YourPoints credit card reward scheme as a result of a cap on interchange fees

16 April 2015

Capital One axes cardholder cashback. Are you hit?

Capital One is completely axing cashback for some of its cardholders and reducing the amount others can earn from 1 June

7 April 2015