Lloyds is worst offender for wrongly rejecting customer complaints
Lloyds Bank wrongly turned away the most complaints, with 74% of consumers' complaints upheld by the ombudsman
24 February 2015
Should you call your bank before going abroad?
When you use your card to make purchases abroad, it can mean you display an abnormal spending pattern
8 July 2014
PPI mis-selling victims 'could have been underpaid by £1bn'
There could be a £1 billion shortfall in the compensation received by complainants, according to an investigation
5 June 2014
MoneySavingExpert.com and Which? team up for PPI help leaflet
MoneySavingExpert.com and Which? have teamed up to help consumers reject unfair PPI redress offers from banks
16 May 2014
100 days to Christmas: 12 do-nows to spend less on the big day
The best time to start saving is January, but with 100 days to go till Christmas, there are still ways to save big
16 September 2013
Taking cards abroad: Should I tell my bank?
Does telling your debit or credit card provider you're going on holiday make a difference? The answer is: yes and no
1 July 2013
Savvy MoneySaver plays bank system to make £1,000s
A retired headteacher makes hundreds of pounds each year by switching his savings and using cashback credit cards
1 May 2013
Barclays and Lloyds TSB top complaints bad boy league as PPI gripes soar
Barclays and Lloyds TSB are the worst of the major banks for wrongly dismissing customer complaints, says the Ombudsman
5 March 2013
Lloyds TSB and MBNA worst for fobbing off complaints
Lloyds and MBNA are the worst of the major banks for fobbing off consumers, new data from the Ombudsman shows
11 September 2012
PPI reclaiming getting easier
Providers have improved the PPI reclaiming process, following a campaign by MSE and Which?
14 August 2012
25 May 2022
Highest savings rates in a decade
1.5% easy access, 2.68% fixed
10 tips to put brakes on motoring costs
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£25 M&S beauty bag with £30 spend
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Amazon £10 off £30
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Premium Bond prize fund rate up to 1.4%
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Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares24 May 2022Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares.
24 May 2022NS&I will increase its Premium Bond prize fund rate, which is equivalent to a yearly interest rate, from 1% to 1.4% from 1 June. The odds of each £1 Premium Bond number winning a prize will also increase from 34,500 to one to 24,500 to one.
24 May 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
Mis-sold an Amigo loan? Redress could soon be on its way after High Court approves complaints scheme23 May 2022A compensation plan put forward by Amigo Loans to return at least £112 million to borrowers it wrongly mis-sold high-interest loans to has today (23 May) been approved by the High Court. The move is a significant win for borrowers and follows a previous proposal that was rejected by the Court.
23 May 2022Children's toy subscription service Whirli has gone into administration. The collapse affects around 10,500 customers. Here's what it means for your refund and return rights.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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