Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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Top credit cards vanishingShift debt to 29mths 0% or bag 5% cashback while you can
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One week to reclaim PPIDon't wait until the last min
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Hot EDF & British Gas energy dealsSave £260/yr
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School uniform hacksIncl a 'free' set
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eBay and Facebook selling tricksDeclutter this bank hol
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Broadband battle'£10/mth' standard, '£17/mth fibre'
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Kids still on holiday?100+ free or cheap ways to entertain 'em
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Halifax Ultimate Reward changesSee if you'll win or lose
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Make old £1 coins spendable againWith 145m still out there
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Holidaymakers offered less than $1 per £1 at airport – how to get better rates
23 August 2019
A photo taken at Gatwick Airport this morning shows that holidaymakers were being offered a shockingly low exchange rate of less than $1 for each £1 - a perfect example of why you shouldn't buy your holiday money at the airport -
RBS and Santander ordered to fix PPI processes – after not sending proper reminders to 1,000s of customers
23 August 2019
Royal Bank of Scotland and Santander have been ordered to appoint an independent body to look at their PPI processes after they failed to send, or sent inaccurate, annual PPI reminders to customers -
British Airways pilots set to strike – your rights
23 August 2019
Thousands of British Airways pilots are to be balloted for strike action in a dispute over pay - and could end up striking as early as August. It's unclear what disruption this could cause, but if it does go ahead here's what you need to know -
'I reclaimed over £4,000 for mis-sold payday loans using MSE's tool'
22 August 2019
A MoneySaver from Cheshire has claimed back over £4,000 using MoneySavingExpert.com's payday loan reclaiming tool after having her borrowing extended several times without additional checks on whether she could afford it - and she's hoping to get more cash back from other lenders
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How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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