Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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Government app to be launched next year, allowing Brits to access free schools meals and change driving licence details in one place
15 October 2021![]()
The Government has unveiled plans to launch an app that will allow users to access Gov.uk services all in one place. The new app will allow users to look up information and apply for different Government features through one account. -
Martin Lewis: The BIG insurance rule change is coming - what you need to know before 1 Jan
15 October 2021![]()
Important changes to the way insurers charge new and existing customers are on their way, which will put an end to the 'loyalty premium' borne by consumers, says MoneySavingExpert.com founder Martin Lewis. -
Vodafone ad banned by UK advertising watchdog for 'misleading' consumers
15 October 2021![]()
The UK advertising watchdog has banned an advert issued by Voxi, a subsidiary of Vodafone, for "misleading" customers over data and pricing. -
Covid: Lateral flow tests to replace PCRs for vaccinated travellers from October 24
15 October 2021![]()
Vaccinated travellers entering England from abroad will be able to take a day two lateral flow test instead of a more expensive PCR test from Monday 24 October, in a move by the UK Government to make going abroad cheaper and easier ahead of October half-term. -
Coronavirus Travel Rights
15 October 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe
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Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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