Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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28 July 2021
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First Direct's £100 bank switch bribe - go quick
Ends 9am Wed
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New. Broadband price war
Incl cheapest deal in 18mths - '£13/mth'
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Travel insurance from £9/week
Incl some Covid cover
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New. Help if you're 'pinged' or told to isolate
Martin's video explainer
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Slash PCR travel test costs to £40
Avoid £100+ fees
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'I reclaimed £3,500 in packaged bank fees'
'...going back to 1990'
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15 summer cinema savers
Incl £2.50 entry & free O2 Monday tickets
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Most employees feel they are financially better off now than at the start of the pandemic, finds new MSE poll
28 July 2021![]()
More than two in three employees in full-time or part-time work say they're financially better off now than at the start of the coronavirus pandemic – but only one in three of those who are self-employed feel the same, a new MoneySavingExpert.com poll has found. -
Lloyds Bank launches cashback credit card that pays up to 0.5% - plus a £20 introductory bonus
28 July 2021![]()
Lloyds Bank has launched a new credit card that enables holders to earn 0.25% cashback on up to £4,000 of annual spending and 0.5% above, with no cap on how much you can earn. You can also earn a £20 bonus if you spend £1,000 in the first 90 days. But Lloyds' cashback rate can be beaten by American Express - here's how it compares. -
Coronavirus Travel Rights
28 July 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe -
Card providers to 'reserve' up to £100 when you pay at supermarket fuel pumps – here's what's happening
27 July 2021![]()
Motorists paying for fuel at automated supermarket pumps across the UK now face having up to £100 on their debit or credit card temporarily "reserved" while they fill up -
Virgin Mobile to axe pay-as-you go services from 2022 - what it means for its 123,000 customers
27 July 2021![]()
Virgin Mobile is to close down its pay-as-you go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here's what it means for your plan, mobile number, and unused credit.
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Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing
14 June 2021![]()
When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
Clever ways to calculate your finances
