Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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The Xmas Deals PredictorIt's back
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Urgent. FREE £175 to switch bankIn time for Christmas
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Must-read for Tesco shoppersIs the £8/mth Clubcard Plus any good?
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15 MORE tips to be tightIncl use bath water to flush the loo
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NatWest scraps bills cashbackWe've had a tip off
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New. Cheapest big loan2.8% for £7,500 to £15,000
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Martin on peer-to-peer lendingHow much have you invested?
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MSE Leaders' Debate 2019You decide what we ask party leaders
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'Saved £438 moving from Brit Gas to Brit Gas.'E.on, Scot Power & EDF custs can do similar
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15 cheap Lapland holiday tricksIncl booking hacks, free Santa visits
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Last chance. Nectar 'double-up'At Sainsbury's
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PayPoint top-up for British Gas prepay customers to end – what you need to know
18 November 2019
The way British Gas customers with prepayment meters top up is changing from January 1, as they’ll no longer be able to top up via PayPoint at their usual newsagent or supermarket. -
Another blow for savers as M&S Bank cuts its 5% rate – are regular savings still worth it?
15 November 2019
Today marks another blow for savers, as M&S Bank becomes the latest firm to slash rates on its market-leading regular savings account from 5% AER to 2.75% AER -
Best-buy mortgage rate drops below 1% for first time in a year
15 November 2019
A new best-buy mortgage offers a sub-1% rate for the first time since November 2018. Halifax's new 0.98% mortgage won't be for everyone – especially as it requires a 40% deposit and is only for homemovers – but it's the latest sign that mortgages are getting cheaper. So check now if you can save £1,000s on your mortgage. -
Victims of bank transfer scams could be left unprotected from 1 Jan
15 November 2019
Banks can't agree how to refund blameless bank transfer victims, it has emerged -
'I got a PPI reclaim of 2p' – is this the smallest reclaim ever?
15 November 2019
A MoneySaver has been sent what could be the lowest-ever PPI payout – for a grand total of 2p.
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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