Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
Suggest a Story
Got a money-related news story that affects you?
12 January 2022
-
Martin's 'cut debt costs' masterclass
Incl 35mths 0% balance transfer
-
Booking a holiday?
Get travel insurance ASAB from £9
-
Cheap 'day two' travel tests
From £13
-
Can you get £5 off £20 at Amazon?
Just stream a song
-
Energy price cap to rise 50% in April
Should you fix now?
-
Free tool to protect property
Against fraudsters
-
Veganuary deals
Incl FREE £4 plant-based meat
-
Read the full email
For all the latest deals, guides and loopholes simply sign up today – it's spam-free!
-
TV licence fee to be frozen for two years - here's all you need to know
17 January 2022![]()
The cost of a TV licence will remain frozen for the next two years, the Government has announced. Households will not see any increase to their £159 a year bill until 1 April 2024. -
Amazon shelves plans to stop accepting Visa credit cards - here's all you need to know
17 January 2022![]()
Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January. -
Barclaycard makes mysterious payments to customers who were wrongly charged, with some receiving £300 - here's all you need to know
17 January 2022![]()
Barclaycard is giving refunds to hundreds of credit card customers who have suffered issues relating to operations procedures, default fees and incorrect interest charges. Here's what you need to know. -
Universal Credit and other benefit claimants in Northern Ireland to get £200 towards energy bills - here's what you need to know
14 January 2022![]()
It comes as part of a new £55 million support package designed to help around 280,000 people with the cost of living. -
Savings app Chip shakes up its membership plans – what this means for you
14 January 2022![]()
Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
-
Martin Lewis: What makes us human – the sharing of ideas and knowledge
29 November 2021![]()
I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes". -
Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Clever ways to calculate your finances
