Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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BT & EE warningIt plans inflation-busting hikes
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Tesco 'Clubcard Prices' are backBut are they any good?
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100 days to XmasAct now to save
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Loveholidays and On the Beach quit trade body ABTA – what it means for you
18 September 2020
Loveholidays has followed fellow package travel firm On the Beach in resigning from the trade body ABTA -
Tesco teams up with food-sharing app Olio to give away surplus food
17 September 2020
Tesco has teamed up with food-sharing app Olio to make more of its surplus food available across the UK for people to collect for free -
Premium Bond paper prize cheques to be scrapped
17 September 2020
More Premium Bond prizes will be paid directly to holders' accounts as NS&I is set to phase out its paper prize cheques by March next year – so make sure it has your details -
Nectar customers can now collect points at Argos
17 September 2020
Nectar cardholders can now collect points on Argos purchases – both in store and online – for the first time -
Top 15+ holiday destinations from the UK – where can you still travel to?
17 September 2020
We've looked at the top tourist destinations to sort out where you can go without needing to quarantine
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Is it time to ban Christmas presents?
14 September 2020
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: I confess, I did a 'decoy effect' experiment on my Twitter and Facebook followers… and it may be why they're buying more Jaffa Cakes
7 September 2020
Behavioural economics is a powerful science. Some retailers are undoubtedly using it to make us pay more to get less. One element is the 'decoy effect' – where a higher-priced item is sold, to make items next to it look like bargains. So I wanted to do a little experiment to test it -
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
11 August 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
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