Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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14 shopping secretsPerfect with summer sales in full swing
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Nab FREE PretPlus food from posh cafes, bakeries etc
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£41ish of No7 for £12Incl mascara & eyeliner
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Finally, cheap broadband ONLYVirgin '£19/mth' mega-fast
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Airports hike drop-off chargesHow to do it for free
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29mth 0% debt shiftNew top balance transfer deal
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1.45% Post Office savingsMassively popular last week
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Strewth. Australia £450 rtnFor ltd Oct-Dec dates
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200 free Boots pointsPlus how to earn them without the card
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Kate Spade 20% extra off saleOnline & in stores till Fri
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Martin peer-to-peer 'saving' alertIs it worth the risk?
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Free Body Shop £5Plus more freebies for returning used beauty pots
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Seen the 'Arnie' PPI ad?How to reclaim for FREE
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Ice loyalty scheme for Mastercard customers stops trading
19 June 2019
A loyalty scheme which let Mastercard users collect points when shopping at 'sustainable' retailers has ceased trading, less than two years after its launch -
Tesco Clubcard customers can now use points to buy a phone
19 June 2019
Tesco Clubcard customers can now use vouchers to buy or reduce the cost of new pay-monthly phones with Tesco Mobile -
Clydesdale & Yorkshire Bank to rebrand as Virgin Money by the end of 2021
19 June 2019
Clydesdale and Yorkshire Bank, as well as app-based bank B, will all be rebranded as Virgin Money by the end of 2021 -
Two months of 'breathing space' for those in problem debt from 2021
19 June 2019
People struggling with serious debt are set to be given a longer grace period of 60 days before being hit with further interest, charges and enforcement action from 2021 -
BT Sport and TV customers to face price hikes from next month
18 June 2019
Hundreds of thousands of BT Sport and TV customers will be hit with price hikes of up to £48/yr from next month - but if you're affected you can leave the TV part of your contract penalty-free
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Martin Lewis: Are you an overdraft prisoner? How to escape it
10 June 2019
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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