Citizens Advice
Don't fall for high-data deals – most users need less than 3GB a month
Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data
31 January 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
Millions pay up to £38/mth for a phone they already own
Four million mobile phone users have been stung paying up to £38 a month extra for a handset they've ALREADY paid for, according to new analysis published today.
19 September 2018
Watchdog extends new customer ban on troubled energy supplier Iresa
Small energy supplier Iresa is still banned from taking on new customers after it failed to make enough improvements
27 June 2018
140,000 prepayment customers couldn't afford to heat their homes
One hundred and forty thousand households have been left without gas or electricity
20 April 2018
Mobile users face paying up to £46/mth extra for a phone they already own
Customers face paying up to £46 a month extra for a phone they already own, if they don't swap mobile phone contracts
20 October 2017
Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider
Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end
11 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Charges for unpaid council tax 'push people further into debt'
Councils are too quick to call in bailiffs, use court orders and demand upfront payments, says Citizens Advice
8 July 2016
Fraudsters conning investors out of £20k – what you should be looking out for
Victims of fraud are losing an average of £20,000 after falling prey to 'investment' scams
1 July 2016
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14 April 2021
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Barclaycard unexpectedly cuts credit limits by £1,000s - what to do if you're affected
16 April 2021![]()
Barclaycard has slashed many customers' credit card spending limits out of the blue this week, with one MoneySaver reporting a £12,000 cut even though she's had no change in her personal circumstances and has been a customer for over 30 years. -
Coronavirus Travel Rights
16 April 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe -
Burton and Dorothy Perkins shoppers struggle to return online purchases after Boohoo takeover
15 April 2021![]()
Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions. -
House of Lords votes in favour of interest rate cap for mortgage prisoners
15 April 2021![]( "I am Tory scum and a rabid socialist")
The House of Lords has voted in favour of an amendment to the Financial Services Bill, which could see interest rates capped for certain mortgage prisoners. -
Barclays to close Pingit app and services in June
14 April 2021![]()
Barclays is to close its Pingit payments app on 30 June, and related services including Pingit savings 'jars' and Pingit's wearable tech which allows you to make contactless payments will also be scrapped. If you use Pingit and are affected, we've full info below on exactly what's changing and what you need to do.
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Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
23 March 2021![]()
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances
