MSE News

CMA

Holiday firms warned over unfair cancellation charges

Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog

17 April 2019

Viagogo still not complying with court order, watchdog warns

The competition watchdog has warned that secondary ticket seller Viagogo is still not compliant with a court order put in place to protect consumers, and says it is preparing legal action to find the firm in contempt

5 March 2019

Watchdog to investigate if your personal details determine how much you pay

An investigation has been launched into whether online shoppers are paying different prices for the same items - depending on factors such as where they live and whether they are married

5 November 2018

First Direct tops first official bank service league table

New rules mean banks have to publish how likely their customers are to recommend them on service

15 August 2018

Revealed: Hotel booking sites fail to show the REAL cost upfront

Search results on hotel booking websites often fail to show the total cost of your stay, leaving travellers struggling

15 June 2018

'Don't buy tickets from Viagogo' – a warning from Martin

Three major secondary ticketing websites have promised to give better information about the tickets they are selling

25 April 2018

Watchdog to investigate hotel-booking sites over fears customers could be misled

Hotel-booking sites are to be investigated over concerns customers could be being misled

27 October 2017

Car hire comparison sites investigated over possible 'hidden charges'

The CMA has announced it's investigating two car hire comparison websites and has written to 40 car hire companies

19 October 2017

Price comparison site investigated over home insurance costs

A price comparison site is being investigated over a potential breach of competition law

26 September 2017

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