Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
Lastminute.com to refund £7m to thousands of holidaymakers for coronavirus-cancelled trips
Over 9,000 Lastminute.com holidaymakers will finally receive refunds for package trips that were cancelled due to the coronavirus pandemic, after intervention from the competition watchdog
1 December 2020
Wedding firms warned over 'unfair' coronavirus refund policies
Several wedding firms have been warned by the competition watchdog after concerns that couples still aren't receiving fair refunds for weddings which couldn't go ahead during the coronavirus pandemic
26 November 2020
Compare The Market fined £17.9m for banning home insurers from offering cheaper deals elsewhere
Price comparison website Compare The Market has been fined £17.9 million by the competition watchdog, after it banned home insurers from offering customers cheaper prices elsewhere
19 November 2020
Tui promises to pay outstanding refunds by the end of the month
Package holiday giant Tui has promised to pay any outstanding refund requests for holidays cancelled due to the coronavirus pandemic by 30 September 2020
16 September 2020
Housing developers face enforcement action over leasehold terms
The competition watchdog has launched enforcement action over leasehold concerns and is investigating four leading housing developers after uncovering "troubling evidence" of potentially unfair terms and potential mis-selling
4 September 2020
Plans for price caps on funerals shelved due to coronavirus pandemic
The competition watchdog has said the funeral market must be reformed after its investigation found high fees and "unacceptably low levels of care" - but it's warned it can't push ahead with major reforms including caps on prices during the ongoing coronavirus pandemic
13 August 2020
Watchdog warns more than 100 package holiday firms over refund delays
The competition watchdog has written to 100 of the most complained-about package holiday providers, warning they could face enforcement action if they don't start complying with consumer law
10 July 2020
Hoseasons reverses coronavirus refunds policy after complaints to watchdog
UK holiday provider Hoseasons and its sister firm Cottages.com have changed their coronavirus cancellation policy and given the competition watchdog a formal commitment that they will offer refunds, after a huge backlash from customers
9 June 2020
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London Capital & Finance investors in line for up to £68,000 payout under new Government scheme - but they won't get back everything lost19 April 2021Around 8,800 London Capital & Finance (LCF) investors are set to receive compensation of up to £68,000 under a new Government scheme, the Treasury has announced today.
19 April 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors.
19 April 2021The coronavirus outbreak is causing major travel disruption around the globe
16 April 2021Barclaycard has slashed many customers' credit card spending limits out of the blue this week, with one MoneySaver reporting a £12,000 cut even though she's had no change in her personal circumstances and has been a customer for over 30 years.
15 April 2021Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions.
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more23 March 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances