Wowcher rapped after shoppers unwittingly charged for 'VIP' subscriptions – here's what's happened and how to get a refund
Wowcher has been rapped by the competitions watchdog after shoppers were unwittingly signed up to its VIP subscription – something MoneySavingExpert.com warned about last year.
17 November 2023
Government rejects 'common sense' reforms to protect event goers from online ticket touts – here's what you need to know
Buying tickets to live music, sports or theatre events from a resale site often means paying way over the odds – and sometimes even being turned away at the door – due to online ticket touts charging inflated prices and selling invalid or non-existent tickets.
22 May 2023
Thousands to be refunded after ground rent ‘unfairly’ doubled – how to get your money back
Thousands of leaseholders who paid a doubled ground rent will receive refunds, the Competition & Markets Authority (CMA) has confirmed. The watchdog has secured undertaking from nine companies that bought freeholds from Taylor Wimpey, which means more than 5,000 households will get their money back.
24 August 2022
Airlines told they must improve how they handle cancellations – or face enforcement action
Airlines have been warned they must do everything they can to avoid further disruption or harm to passengers over the summer.
21 July 2022
Fake reviews, subscription traps and unprotected Christmas savings clubs to be tackled under Government crackdown
Cash saved in Christmas savings clubs is to be protected under new laws, the Government has today (19 April) announced. There are also plans to crack down on fake reviews and 'subscription traps', while the competition regulator's powers will be beefed up in a bid to better protect consumers.
19 April 2022
British Airways passengers previously offered vouchers for Covid cancelled flights can now claim cash refunds - here's how
British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic can now get cash refunds following a U-turn by the airline. But you need to actively request that your voucher is transferred into cash - we explain how to do this below.
30 March 2022
PCR travel test providers given official warning amid concerns over misleading prices and unfair practices
PCR Covid test providers have been told by the Competition and Markets Authority (CMA) to clean up their practices amid concerns they may be breaking consumer law. An open letter has been written by the watchdog identifying a number of "harmful" practices, which it says it will further investigate.
24 September 2021
PCR travel tests review launched amid concerns over price, reliability and quality of service
The competition watchdog has announced plans to review the PCR travel tests market amid concerns that the price, reliability and quality of service provided could be creating a barrier for families wanting to travel abroad. A response will be provided by the Competition and Markets Authority within the next month.
12 August 2021
Groupon threatened with court action after refusing cash refunds
Deals website Groupon faces court action unless it improves how it treats its customers, the Competition and Markets Authority (CMA) has said.
9 August 2021
Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
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Martin Lewis: Energy Price Cap to FALL 12% on 1 April AND prepay becomes the cheapest way to pay – the five big things you need to know23 February 2024Energy regulator Ofgem has announced the new Energy Price Cap, with prices set to drop by 15% on average from April.
Broadband and mobile users to be hit with price hikes of up to 8.8% as BT, Sky, Virgin Media and more confirm spring rises – here's what's happening23 February 2024If you're a broadband, mobile or pay TV customer, you could soon be hit with price hikes of up to 8.8%. These come on top of hikes of up to 17.3% last year, meaning that someone on a standard two-year contract paying £20 a month at the start of 2023 could soon be paying over £25 a month.
Third and final cost of living payment paid to millions on certain benefits – what to do if you haven't got yours23 February 2024More than seven million households on certain benefits including Universal Credit and Tax Credits have now received the third and final instalment of their cost of living payment. Here's all you need to know on whether you're eligible and what to do if you're missing your payment.
22 February 2024A penalty paid by first-time buyers accessing savings in Lifetime ISAs (LISAs) when buying homes above the scheme's £450,000 property price limit could be scrapped by the Chancellor in his Spring Budget, it's been reported.
22 February 2024Cosmetics retailer The Body Shop has fallen into administration, with almost half of its 198 stores closing – including seven on Tuesday 27 February – and hundreds of workers facing redundancy. Below we round up all you need to know.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
26 February 2024
23 January 2024
10 January 2024
12 December 2023If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
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