CMA
Government rejects 'common sense' reforms to protect event goers from online ticket touts – here's what you need to know
Buying tickets to live music, sports or theatre events from a resale site often means paying way over the odds – and sometimes even being turned away at the door – due to online ticket touts charging inflated prices and selling invalid or non-existent tickets.
22 May 2023
Thousands to be refunded after ground rent ‘unfairly’ doubled – how to get your money back
Thousands of leaseholders who paid a doubled ground rent will receive refunds, the Competition & Markets Authority (CMA) has confirmed. The watchdog has secured undertaking from nine companies that bought freeholds from Taylor Wimpey, which means more than 5,000 households will get their money back.
24 August 2022
Airlines told they must improve how they handle cancellations – or face enforcement action
Airlines have been warned they must do everything they can to avoid further disruption or harm to passengers over the summer.
21 July 2022
Fake reviews, subscription traps and unprotected Christmas savings clubs to be tackled under Government crackdown
Cash saved in Christmas savings clubs is to be protected under new laws, the Government has today (19 April) announced. There are also plans to crack down on fake reviews and 'subscription traps', while the competition regulator's powers will be beefed up in a bid to better protect consumers.
19 April 2022
British Airways passengers previously offered vouchers for Covid cancelled flights can now claim cash refunds - here's how
British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic can now get cash refunds following a U-turn by the airline. But you need to actively request that your voucher is transferred into cash - we explain how to do this below.
30 March 2022
PCR travel test providers given official warning amid concerns over misleading prices and unfair practices
PCR Covid test providers have been told by the Competition and Markets Authority (CMA) to clean up their practices amid concerns they may be breaking consumer law. An open letter has been written by the watchdog identifying a number of "harmful" practices, which it says it will further investigate.
24 September 2021
PCR travel tests review launched amid concerns over price, reliability and quality of service
The competition watchdog has announced plans to review the PCR travel tests market amid concerns that the price, reliability and quality of service provided could be creating a barrier for families wanting to travel abroad. A response will be provided by the Competition and Markets Authority within the next month.
12 August 2021
Groupon threatened with court action after refusing cash refunds
Deals website Groupon faces court action unless it improves how it treats its customers, the Competition and Markets Authority (CMA) has said.
9 August 2021
Airlines to be investigated for refusing cash refunds where passengers couldn't travel due to Covid-19 restrictions
Airlines will be investigated by the competition watchdog over whether they broke consumer law by failing to offer cash refunds for flights that passengers couldn't legally take due to Government restrictions during the pandemic
16 December 2020
Loveholidays to refund £18m to 44,000 holidaymakers for coronavirus cancellations
Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog
15 December 2020
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19 September 2023
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'Unfair' standing charges need to go: MPs back Martin's and MSE's calls for energy bill overhaul
23 September 2023![]()
Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today. -
Martin Lewis: Urgent warning for savers as base rate held at 5.25%
22 September 2023![]( "1764282989")
You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned. -
Martin Lewis: Are you an E.on customer? Here's an easy way to cut what you pay for energy
21 September 2023![]( "333005096")
E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis. -
NatWest and RBS to close at least 134 branches in 2023/24 – here's the full list, plus alternatives
21 September 2023![]()
The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement. -
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives
21 September 2023![]()
Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
11 September 2023![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Five things all new English university starters should know
4 September 2023![]()
The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
Clever ways to calculate your finances
