CMA

Around 44,000 Loveholidays customers whose trips were cancelled due to the coronavirus crisis are in line for refunds worth a combined £18 million after intervention from the competition watchdog.

Over 9,000 Lastminute.com holidaymakers will finally receive refunds for package trips that were cancelled due to the coronavirus pandemic, after intervention from the competition watchdog. 

Several wedding firms have been warned by the competition watchdog after concerns that couples still aren't receiving fair refunds for weddings which couldn't go ahead during the coronavirus pandemic.

Price comparison website Compare The Market has been fined £17.9 million by the competition watchdog, after it banned home insurers from offering customers cheaper prices elsewhere.

Package holiday giant Tui has promised to pay any outstanding refund requests for holidays cancelled due to the coronavirus pandemic by 30 September 2020.

The competition watchdog has launched enforcement action over leasehold concerns and is investigating four leading housing developers after uncovering "troubling evidence" of potentially unfair terms and potential mis-selling. 

The competition watchdog has said the funeral market must be reformed after its investigation of the sector found high fees and "unacceptably low levels of care" – but it's warned it can't push ahead with major reforms, including caps on prices during the ongoing coronavirus pandemic.

The competition watchdog has written to 100 of the most complained-about package holiday providers, warning they could face enforcement action if they don't start complying with consumer law. 

UK holiday provider Hoseasons and its sister firm Cottages.com have changed their coronavirus cancellation policy and given the competition watchdog a formal commitment that they will offer refunds, after a huge backlash from customers.

First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time.