CMA

Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft.

The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020.

Nationwide will pay an estimated £2 million in refunds to about 7,000 PPI customers, after it failed to send them important information. 

First Direct and Metro Bank have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time.

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees.

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters – but customers could pay more under the cap when calculation methods change. 

The competitions watchdog has called upon online giants Facebook and eBay to act urgently to stop fake and misleading reviews appearing on their sites, after finding evidence of a "thriving marketplace" for false online reviews.

Firms could be fined directly by the competitions watchdog if they break consumer law, under new proposals from the Government. 

Apple must provide a clear warning if a software update could impact the performance of your iPhone under new rules. 

Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog.