John Lewis slashes 90-day returns policy
John Lewis shoppers now have 35 days to return unwanted goods after the retailer slashed its 90-day policy
8 February 2017
Sky TV customers set to lose 13 channels this week – can you get a refund or cancel penalty-free?
Sky TV customers face losing 13 channels from their screens from 1 February, including Eurosport, Animal Planet and TLC
26 January 2017
Most UK businesses don't properly understand rules on 'unfair terms' – know your rights
The majority of businesses in the UK don't understand rules around 'unfair terms' in relation to consumer rights law
25 October 2016
Refunds for packed trains and broken toilets now a possibility following legal extension – what you need to know
Train passengers may now be able to claim a refund for issues other than delays – such as overcrowding and broken loos
3 October 2016
Want to reclaim after Lowcostholidays' collapse? The website's closing – so save your booking details NOW
Time is running out to log in to your existing booking and save your documents before the site goes offline forever
12 August 2016
Austin Reed stores to close by end of June
Gift vouchers are no longer being accepted, and all stores will close by the end of the month
3 June 2016
Amazon to offer monthly Prime subscriptions
Online retail giant Amazon is rolling out a new monthly subscription option for its flagship Prime service across the UK
5 May 2016
Buy As You View customers to share £939,000 compensation – how to claim
Rent-to-own company Buy As You View is to pay compensation to almost 60,000 of its customers
23 March 2016
Hotpoint tumble dryer help: 3 extra tricks to get you a refund
Been waiting months for Hotpoint tumble dryer repair? Here's how to try for a refund
11 March 2016
Mother's Day couriered flowers late, missing or damaged? Know your rights
Hundreds of people have complained on social media that their couriered Mother's Day flowers failed to arrive
7 March 2016
1 December 2021
Martin's insurance warning
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Got a travel credit or debit card you haven't recently used? Check it won't get automatically cancelled2 December 2021With some providers cancelling inactive cards, it's worth checking to see if you need to take action to keep your card account open - particularly if you have any upcoming Christmas trips.
2 December 2021The contactless card payment limit is rising from £45 to £100 on 15 October. But Bank of Scotland, Halifax, Lloyds and Starling will let you set your own limit, and others plan to do the same in future. Some providers will also let you turn off contactless completely. Here's what you need to know.
2 December 2021The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
Shoppers will be able to withdraw cash in more than 2,000 stores across the UK without having to buy anything or pay a fee1 December 2021More than 2,000 retailers will allow shoppers to withdraw cash at the checkout without needing to buy an item or pay a fee by the end of the year.
Former Igloo, Symbio and Enstroga customer? Set up your direct debit with new supplier E.on NOW, or you'll overpay1 December 2021Former customers of failed suppliers Igloo, Symbio and Enstroga risk overpaying by about £100/year unless they take action NOW, as new provider E.on Next has been unable to transfer across direct debit mandates. You need to set up a new one with E.on Next by Friday 3 December, or you'll end up paying more, as direct debit is the cheapest way to pay
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
30 November 2021If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
23 November 2021
Clever ways to calculate your finances