MoneySavingExpert News
Credit card charges

Barclaycard customer? Check your account and don't bin post as it's refunding MORE people, with some getting £1,200
Keep an eye out for letters from Barclaycard, even if you weren't on a repayment plan, as it's refunding more customers for incorrect fees, with some receiving £1,200.
25 January 2022

Sainsbury's Bank wrongly charges credit card customers late payment fees - check if you're due a refund
Sainsbury’s says affected customers will be refunded automatically but it is worth checking to see if you’ve been wrongly charged.
7 January 2022

New rules to protect those in debt mean your credit card may be suspended if you only make minimum repayments
Credit card customers struggling with persistent debt are to be offered extra help by lenders, under new rules
27 February 2018

Mastercard to verify payments by selfies or fingerprint scans from next year
All Mastercard users will be able to verify themselves with biometrics such as fingerprint scans or facial recognition
24 January 2018

Big brands charge customers credit card fees after ban
A number of big-name brands including energy firm E.on and travel giant Expedia have been mistakenly charging customers
19 January 2018

Some credit card users STILL charged fees after ban
A number of firms and councils have been charging fees for credit card payments after they were banned
15 January 2018

Credit and debit card charges banned from Saturday - what you need to know
You should no longer be charged a fee for opting to pay by credit or debit card – but admin fees are still allowed
9 January 2018

Monarch ditches credit card booking fees
Three weeks after Virgin Atlantic ended its 1.5% charge on flights, Monarch says it will scrap its 3% fee
9 December 2016

Shoppers to be able to split credit card payments at the till – but you may end up paying a packet
Card payment machines in shops will give credit card-holders the option of paying for items in instalments
6 December 2016

John Lewis credit card-holders struggle to resolve payment issues after website outage
Customers say they are still battling to get through to the retailer as problems enter their third week
27 October 2016
6 July 2022
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Provident confirms payouts for borrowers – but they'll get back less than 10% of what they're owed
5 July 2022Provident borrowers who were mis-sold loans they couldn't afford will receive refunds of some of the interest and fees they were charged this July, it's been confirmed. But they'll get back less than 10% of what they're owed. -
Funeral plan provider Safe Hands has gone into administration – what to do now if you have a prepaid plan with Safe Hands or others
5 July 2022Safe Hands, a prepaid funeral plan provider, has fallen into administration leaving thousands of customers worried about what to do next and concerns growing that other companies will follow suit. Here's what it means for you, as well as information on providers to beware buying plans from presently. -
Coronavirus travel rights
4 July 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout
3 July 2022Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million. -
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.