MSE News

EDF

EDF to hike prices AGAIN

EDF has announced it's increasing its prices just a month after its latest hike

5 July 2018

EDF to pay £350,000 for missing smart meter target

EDF has been told to pay £350,000 for missing its smart meter target by three weeks

15 June 2018

Hundreds of households wrongly chased for EDF debt

EDF has apologised after hundreds of households wrongly received letters from a debt collector

17 May 2018

Energy back-billing ban now in force

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault

1 May 2018

EDF follows British Gas with energy price rises

EDF Energy has announced that the price of its standard variable electricity tariff will increase in June

12 April 2018

Back-billing ban to apply to all energy firms

All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules

5 March 2018

'Switchable' smart meters delayed

The roll out of next generation smart meters which allow you to switch energy provider is to be delayed

19 January 2018

Energy firms' customer service getting worse, MSE poll finds

The number of customers ranking their energy company's customer service as 'poor' has increased at ALL firms

27 December 2017

60% of households could save £300 by switching energy suppliers

Three out of five households are paying up to £300 too much for their energy despite near-record switching rates

31 October 2017

Customers face higher bills as gas switches are delayed up to three weeks

Customers could be stuck on pricier gas tariffs for an extra two to three weeks as industry IT system is switched over

25 May 2017

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