How you'll receive the £400 energy bill discount from your supplier
Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.
18 October 2022
British Gas is the worst firm to be moved to if your energy firm goes bust, MSE survey of 12,000 people shows
Over two million households have been switched to a new energy supplier after their previous provider went bust.
7 March 2022
EDF’s tariffs for former Green Network Energy customers are set to end – switch now to avoid a £300/yr price rise
Former customers of failed supplier Green Network Energy (GNE) will be moved onto EDF’s pricey standard variable tariff (SVT) from October, with the cheap tariffs they were initially switched to set to end. If you were on one of these deals, switch now or you could end up overpaying.
15 September 2021
Thousands of former GNE customers still waiting to be transferred to EDF - four months after the supplier went bust
Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts - four months after it was appointed as their new supplier - and it's unclear when the problems will be resolved.
3 June 2021
Former GNE customers left in limbo as EDF warns it will take until May to complete transfers
Over 250,000 customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts two months after it was appointed as their new supplier, MoneySavingExpert.com can reveal.
1 April 2021
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
EDF to hike prices AGAIN
EDF has announced it's increasing its prices just a month after its latest hike
5 July 2018
EDF to pay £350,000 for missing smart meter target
EDF has been told to pay £350,000 for missing its smart meter target by three weeks
15 June 2018
Hundreds of households wrongly chased for EDF debt
EDF has apologised after hundreds of households wrongly received letters from a debt collector
17 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
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