Thousands of former GNE customers still waiting to be transferred to EDF - four months after the supplier went bust
Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts - four months after it was appointed as their new supplier - and it's unclear when the problems will be resolved.
3 June 2021
Former GNE customers left in limbo as EDF warns it will take until May to complete transfers
Over 250,000 customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts two months after it was appointed as their new supplier, MoneySavingExpert.com can reveal.
1 April 2021
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
EDF to hike prices AGAIN
EDF has announced it's increasing its prices just a month after its latest hike
5 July 2018
EDF to pay £350,000 for missing smart meter target
EDF has been told to pay £350,000 for missing its smart meter target by three weeks
15 June 2018
Hundreds of households wrongly chased for EDF debt
EDF has apologised after hundreds of households wrongly received letters from a debt collector
17 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
EDF follows British Gas with energy price rises
EDF Energy has announced that the price of its standard variable electricity tariff will increase in June
12 April 2018
Back-billing ban to apply to all energy firms
All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules
5 March 2018
'Switchable' smart meters delayed
The roll out of next generation smart meters which allow you to switch energy provider is to be delayed
19 January 2018
21 July 2021
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Mortgage prisoner review launched amid concerns even MORE homeowners could be trapped on expensive rates26 July 2021More homeowners than previously thought could be trapped on expensive mortgage rates and unable to switch, the Financial Conduct Authority (FCA) has admitted.
Tesco Bank to close all existing current accounts in November – here's what it means for its 213,000 customers26 July 2021Tesco Bank has announced it will close all existing current accounts on 30 November, with around 213,000 customers affected.
Plans for bailiffs to be self-regulated revealed but Martin Lewis warns compulsory regulation that all firms must follow is needed26 July 2021Plans for bailiffs in England and Wales to be self-regulated have been put forward by the Centre for Social Justice in a bid to better protect people in debt. But Martin Lewis, founder of MoneySavingExpert.com, warns that the industry-funded body doesn't go far enough, saying that every bailiff firm needs to be "tightly and independently" regulated.
23 July 2021Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.
Energy price cap could be extended beyond 2023 and households given personalised switching advice under new Government plans23 July 2021The energy price cap, which limits how much suppliers can charge households on poor value standard variable tariffs (SVTs), could be extended beyond 2023, while households on those tariffs will be given personalised switching advice, under new plans announced by the Government today.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
22 July 2021
12 July 2021
Clever ways to calculate your finances