MoneySavingExpert News

EDF

How you'll receive the £400 energy bill discount from your supplier

Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.

18 October 2022

British Gas is the worst firm to be moved to if your energy firm goes bust, MSE survey of 12,000 people shows

Over two million households have been switched to a new energy supplier after their previous provider went bust.

7 March 2022

EDF’s tariffs for former Green Network Energy customers are set to end – switch now to avoid a £300/yr price rise

Former customers of failed supplier Green Network Energy (GNE) will be moved onto EDF’s pricey standard variable tariff (SVT) from October, with the cheap tariffs they were initially switched to set to end. If you were on one of these deals, switch now or you could end up overpaying.

15 September 2021

Thousands of former GNE customers still waiting to be transferred to EDF - four months after the supplier went bust

Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts - four months after it was appointed as their new supplier - and it's unclear when the problems will be resolved.

3 June 2021

Former GNE customers left in limbo as EDF warns it will take until May to complete transfers

Over 250,000 customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts two months after it was appointed as their new supplier, MoneySavingExpert.com can reveal.

1 April 2021

EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise

All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.

18 February 2021

EDF to hike prices AGAIN

EDF has announced it's increasing its prices just a month after its latest hike

5 July 2018

EDF to pay £350,000 for missing smart meter target

EDF has been told to pay £350,000 for missing its smart meter target by three weeks

15 June 2018

Hundreds of households wrongly chased for EDF debt

EDF has apologised after hundreds of households wrongly received letters from a debt collector

17 May 2018

Energy back-billing ban now in force

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault

1 May 2018