Electricity

If you've received an unsatisfactory service from a company, don't let your complaint join the 40 million which went unaddressed last year. 

Energy firms may have promised to freeze prices after the Government cut green levies – but the cost of fuel will still rise in the long term, energy experts are warning.

If you're thinking of switching energy provider, be aware that energy prices haven't dropped this year – even though firms are now listing lower annual costs on websites.

If you're struggling with energy bills, six simple steps can help you manage them better, according to charity Turn2us.

Prices will fall for millions of Npower customers following new Government measures to curb the cost of energy bills – but any savings will only soften the blow from winter price hikes.

Millions of Scottish Power and Scottish and Southern Energy (SSE) customers will see their bills fall, after Government moves to cut the cost of energy tariffs – but the savings will just trim both firms' winter price hikes, so the net result is that prices are still up.

January's never the easiest money month, so MoneySavingExpert.com is urging you to check now if you're owed cash due to mis-selling, poor service or for something else.

Energy firms can no longer give cashback to customers who switch tariffs – but comparison sites have been given a last-minute reprieve from the ban after campaigning by MoneySavingExpert.com.

Npower will pay £3.5 million to vulnerable customers after regulator Ofgem found it had mis-sold energy contracts to customers on doorsteps and by phone.

E.on is to hike energy prices by an average of 3.7% from 18 January, becoming the last of the big six power suppliers to announce an increase in its charges.