Metro Bank and First Direct top latest official banking league table
Metro Bank and First Direct have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time
15 August 2019
TSB crashes to the bottom of our customer service poll - check how well your bank did
TSB has crashed to the bottom of our banking customer service poll, with almost half of those who rated it describing its service as 'poor' over the last six months.
30 August 2018
First Direct tops first official bank service league table
New rules mean banks have to publish how likely their customers are to recommend them on service
15 August 2018
New service lets you tell several banks about a death with one form
A new service lets friends and family report the death of an individual to several banks at the same time
13 June 2018
Overpaid your First Direct mortgage? Check your credit report now
First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies
4 June 2018
First Direct launches new current account switch offer replacing cash with holiday vouchers and gadgets
First Direct has launched a range of new bank switching incentives including a £150 Expedia voucher or a Fitbit Charge 2
24 April 2018
First Direct tops our customer service poll (again) - check how well your bank did
First Direct has again taken the crown our banking customer service poll with nine out of ten giving it top marks
6 March 2018
Current-account switches topped 900,000 in 2017 - here's how you can get £200 for swapping banks
Current-account holders switched their bank more than 900,000 times last year according to the most recent figures
24 January 2018
How to play the bank bribe bonanza game and earn £1,000+
A host of banks are willing to pay you to switch – become a bank tart by switching again and again. Here's how
23 January 2018
NatWest launches £125 switching offer - plus you can get 2% cashback on bills
NatWest has launched its first switching incentive in almost a decade offering £125 to new and existing customers
11 January 2018
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24 June 2022Free lateral flow tests in Wales will continue to be available for people showing Covid symptoms up until 30 July.
24 June 2022Private car park operators in England, Scotland and Wales will no longer be able to set fines above £50 in the majority of circumstances, under new rules set out by the Government.
You've got 100 days to use paper £20 and £50 notes before they become unusable - so check your pockets and down the back of sofas now23 June 2022Time is running out to check down the back of your sofa for any soon-to-be-discontinued paper £20 and £50 notes. There are only 100 days left before they become invalid but the latest figures from the Bank of England show there are almost £15 billion-worth of notes still around.
New Government-backed interest-free loan scheme to be rolled out across the UK from September – here’s how it works23 June 2022Vulnerable people who have been rejected from borrowing will apply to apply for a one-off no interest loan scheme (NILs) from September. The scheme aims to reach 20,000 struggling to pay off debt, with them being able to borrow anything from £100 to £2,000 – here’s how it’ll work.
Barclays to shut a further 15 bank branches this year - check if yours is closing and what your options are23 June 2022Barclays has announced another round of bank branch closures, with 15 more outlets set to shut by the end of the year. The latest closures mean Barclays will close 55 branches by the end of the year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
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