First Direct
Barclays bottom of MSE customer service league, as First Direct retains top spot
First Direct has once again been crowned king of customer service in MoneySavingExpert.com's biannual banking poll
17 February 2017
Two banks WILL offer switching bonuses to Norwich & Peterborough customers facing account closures
Several banks have agreed to provide switching incentives to N&P customers whose current accounts will close in August
9 February 2017
£300+ of free cash for bagging top deals
Incl last chance £35 M&S vouchers, £100 switching to one of four top current accounts plus more quick cash & vouchers
30 November 2016
First Direct customers locked out of their bank accounts after voice ID system fails to recognise them
A pioneering voice recognition security system introduced by First Direct is failing to recognise some customers
6 October 2016
M&S, HSBC and First Direct cutting interest on regular savings accounts to 5%
Market-leading regular savers are cutting their headline rates for new customers - but you could still lock in at 6%
29 September 2016
Regulator asks lenders to explain why they haven't passed on base rate savings
Mortgage lenders that have not yet passed on base rate savings to their customers could attract the attention of the FCA
12 September 2016
HSBC bottom in our banking poll as First Direct grabs top spot again
HSBC ousts Barclays from the bottom of the table, while First Direct continues its six-year reign at the top
16 August 2016
Voice recognition to replace passwords for 1.3 million First Direct customers 'within two months' – what to expect
If you're a First Direct customer you'll soon be able to access your account details without having to give a password
21 July 2016
Britain's biggest bank tarts revealed: 'We made £1,565 switching'
MoneySavers who've racked up £100s by switching banks have battled it out for the title of Britain's biggest bank tart
19 July 2016
'I made £800 switching bank again and again.' Is this Britain's biggest bank tart?
One MoneySaver made £800 just by switching bank account. Can you beat that?
8 March 2016
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3 March 2021
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Budget 2021: Income tax thresholds frozen - meaning many will pay more
3 March 2021![]()
Income tax thresholds are to rise from April 2022 and then be frozen for a further fours years until April 2026, Chancellor Rishi Sunak has revealed in today's Budget. -
Budget 2021: Stamp duty holiday extended in England and Northern Ireland
3 March 2021![]()
The current stamp duty holiday in England and Northern Ireland has been extended until the end of June, and some relief will continue until the end of September, the Chancellor announced in the Budget today -
Budget 2021: Universal credit £20/week uplift to continue for a further six months
3 March 2021![]()
Universal credit claimants will continue to get a £20/week uplift to their payments for a further six months, Chancellor Rishi Sunak has confirmed in his Budget 2021 today. -
Full Budget 2021 round-up: Furlough, stamp duty, income tax, universal credit & more
3 March 2021![]()
From extending furlough to increasing the contactless card payment limit; we round-up the key announcements from Chancellor Rishi Sunak's Budget 2021 -
Guarantor loan complaints overtake PPI for the first time in over a decade
3 March 2021![]()
Guarantor loans have overtaken Payment Protection Insurance (PPI) as the most complained about product that the Financial Ombudsman Service adjudicates on. It's the first time in more than a decade that PPI is not the most complained about financial product
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
11 January 2021![]()
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
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