First Utility renamed Shell Energy – here's what you need to know
Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell
25 March 2019
First Utility joins rush to increase energy prices
First Utility is latest energy supplier to hike its standard prices - with a 5.9% increase to hit on Monday 23 July
14 June 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
First Utility hikes standard tariff prices by 9.7% – check NOW if you can save
More than 100,000 customers on the firm's standard variable tariff will face an average 9.7% hike from 1 April
24 February 2017
Northern Irish energy firm Open Electric loses licence – what you need to know
Just over 1,000 Northern Ireland homes supplied electricity by Open Electric have been transferred to Power NI
19 December 2016
Hidden British Gas £270/yr saving
Too many people are burning cash to keep warm this winter - take five minutes to see how much you're throwing away
25 November 2015
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
Is The Big Deal's collective switch worth it?
The Big Deal has partnered with The Sun to launch a collective energy switch, but is it worth switching to?
17 February 2015
iSupplyEnergy to stop making it difficult for customers to switch
Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere
24 December 2014
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Council tax set to rise for millions in April with most facing 5% hikes – here's what you need to know20 February 2024Council tax bills will rise for millions of people from 1 April, with most local authorities in England preparing increases of 5% – adding around £100 to a typical band D bill. In Wales, most councils are planning rises of between around 5% to 10%.
20 February 2024Energy standing charges, which make up around £300 of most people's yearly bills, are to be reviewed by Ofgem.
DPD recrowned top courier in latest MSE parcel delivery service poll – here are the full results, plus tips if you've had issues16 February 2024DPD has returned to the top of the MoneySavingExpert.com (MSE) annual parcel delivery service poll voted on by users – ending Amazon Logistics two-year winning streak.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
23 January 2024
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7 December 2023
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