First Utility
First Utility renamed Shell Energy – here's what you need to know
Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell
25 March 2019
First Utility joins rush to increase energy prices
First Utility is latest energy supplier to hike its standard prices - with a 5.9% increase to hit on Monday 23 July
14 June 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
First Utility hikes standard tariff prices by 9.7% – check NOW if you can save
More than 100,000 customers on the firm's standard variable tariff will face an average 9.7% hike from 1 April
24 February 2017
Northern Irish energy firm Open Electric loses licence – what you need to know
Just over 1,000 Northern Ireland homes supplied electricity by Open Electric have been transferred to Power NI
19 December 2016
Hidden British Gas £270/yr saving
Too many people are burning cash to keep warm this winter - take five minutes to see how much you're throwing away
25 November 2015
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
Is The Big Deal's collective switch worth it?
The Big Deal has partnered with The Sun to launch a collective energy switch, but is it worth switching to?
17 February 2015
iSupplyEnergy to stop making it difficult for customers to switch
Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere
24 December 2014
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Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you
6 June 2023![]()
Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. -
EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you
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EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. -
'We got a £7,500 council tax refund as carers thanks to MSE's tips' – here's how to check if you qualify for money off your bill
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A dad is encouraging others to check if they qualify for the 'live-in carer' and/ or 'severe mental impairment' council tax discounts after he and his wife were granted a £7,500 refund and will also save £1,000s off their bill going forward. -
Tesco Clubcard warning: You've got ONE WEEK left to triple the value of your points and boost fuel earnings
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If you're a Tesco Clubcard holder, you have just one week left to triple the value of your points by redeeming them at one of its 'Reward Partners', as from Wednesday 14 June you'll only be able to double their value. -
Skipton launches 7.5% regular saver for existing customers – here's who can get it and how
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If you're a Skipton Building Society mortgage or savings customer you can now access its new 7.5% regular savings account.
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Martin Lewis: The one thing everyone aged over 66 needs to know
23 May 2023![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…
2 May 2023![]()
Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back
Clever ways to calculate your finances
