First Utility
First Utility renamed Shell Energy – here's what you need to know
Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell
25 March 2019
First Utility joins rush to increase energy prices
First Utility is latest energy supplier to hike its standard prices - with a 5.9% increase to hit on Monday 23 July
14 June 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
First Utility hikes standard tariff prices by 9.7% – check NOW if you can save
More than 100,000 customers on the firm's standard variable tariff will face an average 9.7% hike from 1 April
24 February 2017
Northern Irish energy firm Open Electric loses licence – what you need to know
Just over 1,000 Northern Ireland homes supplied electricity by Open Electric have been transferred to Power NI
19 December 2016
Hidden British Gas £270/yr saving
Too many people are burning cash to keep warm this winter - take five minutes to see how much you're throwing away
25 November 2015
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
Is The Big Deal's collective switch worth it?
The Big Deal has partnered with The Sun to launch a collective energy switch, but is it worth switching to?
17 February 2015
iSupplyEnergy to stop making it difficult for customers to switch
Customers of iSupplyEnergy will no longer be blocked from switching if they don't tell it they're moving elsewhere
24 December 2014
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Coronavirus travel rights
4 July 2022![]()
We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout
3 July 2022![]()
Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million. -
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022![]()
Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more. -
Voxi's European roaming charge comes into effect - here's everything you need to know
1 July 2022![]()
New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations. -
Struggling with energy bill debt? Check if you can get a grant of up to £1,500 from British Gas – even if you're not a customer
1 July 2022![]()
The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
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