MoneySavingExpert News

First Utility

First Utility faces customer backlash as complaints double

First Utility is the latest energy company to face a backlash from disgruntled customers over unresolved complaints

18 November 2014

Energy switching slashed to 17 days for some

SSE has cut switching times to 17 days from today, and First Utility says it will introduce faster switching next week

5 November 2014

Ovo Energy top, Npower rock bottom in MSE's latest energy poll

Almost 80% of Ovo Energy users rated its service as 'great', while 9% said the same of Npower

22 September 2014

SSE freezes prices until 2016 – but you can still fix energy costs for less

Scottish and Southern Energy is to freeze household gas and electricity prices until at least January 2016

26 March 2014

First Utility launches cheapest energy fix: Is it worth switching to?

First Utility's new fixed energy tariff is £1,013/year on a typical gas and electricity bill

17 March 2014

Is your energy fix about to end? Check now and beat the bill shock

If you've signed up to a fixed energy tariff in the past few years, your bill could be about to soar as 15 deals end

13 March 2014

In credit on your energy bill? Millions to get automatic refunds

Energy customers will now get automatic refunds regardless of how much their account is in credit by

19 February 2014

First Utility cuts costs for paying cash – but switch to direct debit to save on energy bills

First Utility has cut its fees if you pay for energy by cash or cheque. But switch to direct debit to save on bills

18 February 2014

First Utility to hike energy prices by 3.5% in April

Nearly 130,000 First Utility customers will be hit with a 3.5% price hike from 1 April, the firm announced today

13 February 2014

First Utility freezes energy prices for six months

First Utility has today pledged to freeze gas and electricity prices at their current levels until the end of winter

3 October 2013