MSE News

First Utility renamed Shell Energy – here's what you need to know

Energy supplier First Utility has been renamed Shell Energy, and customers will now have 100% renewable electricity. 

If you're one of the 700,000 customers who get their energy from First Utility, you won't notice any change in the price of your energy tariff because of the rebrand.

If you pay your bills by direct debit, the only change is that your bank statements will read 'Shell Energy', instead of 'First Utility'.

But the good news is Shell Energy has confirmed that overnight all its customers have been switched to electricity, which comes from 100% renewable sources including wind, solar and biomass. Previously, First Utility had only ever trialled one renewable electricity tariff.

First Utility also offered broadband, which is now being provided by Shell Energy

Check you're on the cheapest tariffs using our Cheap Energy Club and Broadband Unbundled tools.

What do I need to know? 

Shell Energy joins other mid-sized suppliers such as Bulb and Co-op Energy by offering 100% renewable electricity on all its tariffs.

Shell Energy is certified by Renewable Energy Guarantees of Origin (REGOs), and says it guarantees that for every unit of electricity its customers use, a unit of renewable electricity is put into the grid by renewable generators in the UK.

Shell Energy customers, including those who only have broadband, can also get a 3% discount on up to 60 litres of fuel each month at Shell petrol stations, by using the Shell Go+ rewards programme. Don't assume the discount makes it the best deal, however. Check to find the cheapest fuel near you.

MSE weekly email

FREE weekly MoneySaving email

For all the latest deals, guides and loopholes simply sign up today – it's spam-free!