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Fraud

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TSB has promised to refund customers who lose money through any type of fraud under its fraud refund guarantee.
15 April 2019
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A service that aims to combat money transfer scams and incorrect payments by checking the name of the person or company you're sending money to online could be delayed until next year.
14 February 2019
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The financial regulator has said that "almost all" contactless transactions from the two biggest card schemes are now processed 'online' to combat a security flaw that meant crooks could use cards months after they'd been cancelled.
29 January 2019
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The Financial Conduct Authority's director of strategy and competition Christopher Woolard (pictured above) gives an update on the regulator's work to protect consumers from contactless card fraud – and what you can do if you think you've been targeted. Views do not necessarily reflect those of MoneySavingExpert.com. For more background on the issue, see our Contactless card security flaw largely fixed, in win for MSE's two-year campaign news story.  It's now nearly two years since our chief executive, Andrew Bailey, wrote for MSE on our work to prevent contactless card fraud. We've been working throughout that time to keep contactless transactions safe, and in the vast majority of cases they are – but it's important that we, and you, stay vigilant. 
29 January 2019
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A new 'name check' service is being set up to tackle money transfer scams and lower the risk of online payments being sent to the wrong account – with some banks expected to start using it early next year. 
18 October 2018
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Scammers stole more than £500 million from UK bank customers in the first half of 2018, the equivalent of around £2.75 million a day.
25 September 2018
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Banks must not automatically assume their customers are at fault if they're targeted by sophisticated scammers, the Financial Ombudsman Service has said.
22 August 2018
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TSB customers have hit out at the bank after thousands of pounds was apparently taken from their bank accounts - and they had to spend several hours queuing on the telephone before they could report it.
17 May 2018
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Victims of fraud who paid money to scammers via a Western Union wire transfer between 2004 and January this year can now apply for a refund – following a multimillion-dollar settlement in the US.
30 November 2017
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Lloyds Bank customers who have an Avios Rewards American Express credit card are being urged to check their statements following a spate of fraudulent transactions targeting the rewards card.
17 November 2017

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