Warning: HSBC customers should triple check payments when transferring cash after app update – some almost sent £1,000s by mistake
HSBC customers who use the company's app should carefully check the value of any transfers they make after the bank changed the way people enter payments, with some warning they nearly transferred thousands of pounds by mistake.
20 December 2021
Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?
Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.
13 July 2021
Warning - if your debit and credit card contact details aren't up to date, online payments could be declined due to new fraud checks
Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.
7 June 2021
HSBC, First Direct, M&S or John Lewis bank customer? They're making MORE payments to those in arrears in the past – some worth £1,000s
HSBC, First Direct, M&S Bank and John Lewis Finance are making a second set of payments to customers who were in arrears between 2010 and May 2019
18 May 2021
M&S Bank customer? You can now bag £100+ switch bonuses from HSBC & First Direct no matter how long you’ve held your account
All M&S Bank customers can now switch to HSBC and First Direct regardless of how long they've been with M&S. M&S, which is closing all of its current accounts this summer, had previously said customers wouldn't be able to switch to its sister banks if they'd joined the group since 1 January 2018. But it's now U-turned on this decision.
26 March 2021
HSBC and First Direct cut regular savings rates to 1%
HSBC and First Direct have cut the interest paid on their regular savings accounts from 2.75% to 1% for new customers
24 November 2020
Is HSBC about to slash its regular saver to 1%? Fears sparked after customers sent wrong welcome packs
HSBC has raised fresh fears that it could be about to slash the interest rate on its regular savings account after accidentally sending emails to customers showing a reduced rate of just 1%, MoneySavingExpert.com can reveal
18 November 2020
Bank with M&S, HSBC or First Direct? Urgently open its regular saver
M&S Bank is closing its 2.75% AER regular saver account to new customers next week
13 November 2020
100,000s of Help to Buy ISAs opened in week before deadline – here's what to do if you missed out
Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone - but if you missed out, you can still boost your savings with a Lifetime ISA
9 December 2019
First Direct and M&S Bank follow HSBC in hiking overdraft fees from March
First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year
5 December 2019
19 January 2022
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MPs call state pension shortfalls for women a 'shameful shambles' - here's how to check to see if you are owed money21 January 2022if you think you've been affected and underpaid it's important you check to see if you are owed money.
Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' onto new contracts - here's all you need to know21 January 2022MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
21 January 2022The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
Millions of BT, EE, Plusnet, TalkTalk and Vodafone customers to be hit with price hikes of up to 9.3% - here's what you can do about it20 January 2022Millions of BT, EE, Plusnet, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring. All of the telecoms providers use December's consumer prices index (CPI) rate of inflation, as announced this week, to determine increases...
20 January 2022The Bank of England base rate has risen from 0.1% to 0.25% after the majority of the Monetary Policy Committee (MPC) today voted in favour of raising the rate. The base rate is used by the Bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.
10 January 2022This is my sixth annual steps blog. My well-documented obsession with the 'quantified self' is showing no sign of abating. According to my tracker, I did 9,284,614 steps (nearly 400,000 more than last year) – a ridiculous, hopefully healthy obsession.
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
Clever ways to calculate your finances