HSBC

HSBC customers who use the company's app should carefully check the value of any transfers they make after the bank changed the way people enter payments, with some warning they nearly transferred thousands of pounds by mistake.

20 December 2021

Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.

13 July 2021

HSBC, First Direct, M&S Bank and John Lewis Finance are making a second set of payments to customers who were in arrears between 2010 and May 2019

18 May 2021

All M&S Bank customers can now switch to HSBC and First Direct regardless of how long they've been with M&S. M&S, which is closing all of its current accounts this summer, had previously said customers wouldn't be able to switch to its sister banks if they'd joined the group since 1 January 2018. But it's now U-turned on this decision.

26 March 2021

HSBC has raised fresh fears that it could be about to slash the interest rate on its regular savings account after accidentally sending emails to customers showing a reduced rate of just 1%, MoneySavingExpert.com can reveal

18 November 2020

M&S Bank is closing its 2.75% AER regular saver account to new customers next week

13 November 2020

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone - but if you missed out, you can still boost your savings with a Lifetime ISA

9 December 2019

First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year

5 December 2019