MoneySavingExpert News


HSBC and First Direct extend £500 interest-free overdraft buffer offer to help with cost of living – here's what you need to know

HSBC and sister bank First Direct are giving current account customers a £500 interest-free overdraft buffer for a year, if they request it. The banks, which are part of the same group, say they hope to support those most in need of help with the rising cost of living.

4 April 2023

Cladding crisis: six major lenders now offer mortgages on some affected buildings – but not everyone can get them

Flat-owners impacted by the cladding crisis in England may now be able to sell or remortgage their homes, with six major lenders agreeing to offer mortgages under new industry guidance.

10 January 2023

193 high street banks to close next year – check if your branch is on the list, plus alternatives

High street banks including HSBC, NatWest and Lloyds are set to close at least 193 more branches next year – we've rounded up the planned closures for each bank and what the alternatives are if you still want face-to-face banking.

22 December 2022

HSBC to shut 114 branches next year – here's the full list, plus alternatives

HSBC has announced another round of bank branch closures, with 114 more outlets set to shut between April and September next year. Here we list the branches disappearing and what the alternatives are if you still want face-to-face banking.

30 November 2022

HSBC current account customer? You can now get 3% ‘easy-access’ on your savings – though you can earn more elsewhere

HSBC has upped the rate of its Online Bonus easy-access savings account to 3%, beating the top market rates. You'll need to have (or get) an HSBC current or savings account to get it, however, and the rate is significantly dented if you withdraw money.

24 October 2022

HSBC cuts branch opening hours as it makes Covid timetable permanent - here's what it means for you

HSBC has today (1 June) made its temporary Covid-19 opening hours permanent across its UK branch network. The move means a cut to some hours based on their pre-Covid levels.

1 June 2022

HSBC to close 69 branches across the UK – here's the full list and what to do about it

HSBC is going to be closing 69 of its branches across the UK. The move follows the closure of another 82 branches which were closed last year.

15 March 2022

Warning: Online payments could be declined if your debit and credit card contact details aren't up to date as new fraud rules take force today

Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.

14 March 2022

Warning: HSBC customers should triple check payments when transferring cash after app update – some almost sent £1,000s by mistake

HSBC customers who use the company's app should carefully check the value of any transfers they make after the bank changed the way people enter payments, with some warning they nearly transferred thousands of pounds by mistake.

20 December 2021

Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?

Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.

13 July 2021