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HSBC

HSBC and First Direct extend £500 interest-free overdraft buffer offer to help with cost of living – here's what you need to know
HSBC and sister bank First Direct are giving current account customers a £500 interest-free overdraft buffer for a year, if they request it. The banks, which are part of the same group, say they hope to support those most in need of help with the rising cost of living.
4 April 2023

Cladding crisis: six major lenders now offer mortgages on some affected buildings – but not everyone can get them
Flat-owners impacted by the cladding crisis in England may now be able to sell or remortgage their homes, with six major lenders agreeing to offer mortgages under new industry guidance.
10 January 2023

193 high street banks to close next year – check if your branch is on the list, plus alternatives
High street banks including HSBC, NatWest and Lloyds are set to close at least 193 more branches next year – we've rounded up the planned closures for each bank and what the alternatives are if you still want face-to-face banking.
22 December 2022

HSBC to shut 114 branches next year – here's the full list, plus alternatives
HSBC has announced another round of bank branch closures, with 114 more outlets set to shut between April and September next year. Here we list the branches disappearing and what the alternatives are if you still want face-to-face banking.
30 November 2022

HSBC current account customer? You can now get 3% ‘easy-access’ on your savings – though you can earn more elsewhere
HSBC has upped the rate of its Online Bonus easy-access savings account to 3%, beating the top market rates. You'll need to have (or get) an HSBC current or savings account to get it, however, and the rate is significantly dented if you withdraw money.
24 October 2022

HSBC cuts branch opening hours as it makes Covid timetable permanent - here's what it means for you
HSBC has today (1 June) made its temporary Covid-19 opening hours permanent across its UK branch network. The move means a cut to some hours based on their pre-Covid levels.
1 June 2022

HSBC to close 69 branches across the UK – here's the full list and what to do about it
HSBC is going to be closing 69 of its branches across the UK. The move follows the closure of another 82 branches which were closed last year.
15 March 2022

Warning: Online payments could be declined if your debit and credit card contact details aren't up to date as new fraud rules take force today
Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.
14 March 2022

Warning: HSBC customers should triple check payments when transferring cash after app update – some almost sent £1,000s by mistake
HSBC customers who use the company's app should carefully check the value of any transfers they make after the bank changed the way people enter payments, with some warning they nearly transferred thousands of pounds by mistake.
20 December 2021

Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?
Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.
13 July 2021
6 June 2023
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Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you
6 June 2023Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. -
EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you
6 June 2023EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. -
'We got a £7,500 council tax refund as carers thanks to MSE's tips' – here's how to check if you qualify for money off your bill
6 June 2023A dad is encouraging others to check if they qualify for the 'live-in carer' and/ or 'severe mental impairment' council tax discounts after he and his wife were granted a £7,500 refund and will also save £1,000s off their bill going forward. -
Tesco Clubcard warning: You've got ONE WEEK left to triple the value of your points and boost fuel earnings
6 June 2023If you're a Tesco Clubcard holder, you have just one week left to triple the value of your points by redeeming them at one of its 'Reward Partners', as from Wednesday 14 June you'll only be able to double their value. -
Skipton launches 7.5% regular saver for existing customers – here's who can get it and how
6 June 2023If you're a Skipton Building Society mortgage or savings customer you can now access its new 7.5% regular savings account.
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Martin Lewis: The one thing everyone aged over 66 needs to know
23 May 2023It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…
2 May 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back