HSBC
HSBC cuts branch opening hours as it makes Covid timetable permanent - here's what it means for you
HSBC has today (1 June) made its temporary Covid-19 opening hours permanent across its UK branch network. The move means a cut to some hours based on their pre-Covid levels.
1 June 2022
HSBC to close 69 branches across the UK – here's the full list and what to do about it
HSBC is going to be closing 69 of its branches across the UK. The move follows the closure of another 82 branches which were closed last year.
15 March 2022
Warning: Online payments could be declined if your debit and credit card contact details aren't up to date as new fraud rules take force today
Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.
14 March 2022
Warning: HSBC customers should triple check payments when transferring cash after app update – some almost sent £1,000s by mistake
HSBC customers who use the company's app should carefully check the value of any transfers they make after the bank changed the way people enter payments, with some warning they nearly transferred thousands of pounds by mistake.
20 December 2021
Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?
Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.
13 July 2021
Warning - if your debit and credit card contact details aren't up to date, online payments could be declined due to new fraud checks
Card users are being urged to ensure their bank or lender has up-to-date contact details for them as providers begin to roll out new measures to verify transactions. If your card provider can't reach you to prove your transaction is legitimate, your payment could be declined. Here's what you need to know.
7 June 2021
HSBC, First Direct, M&S or John Lewis bank customer? They're making MORE payments to those in arrears in the past – some worth £1,000s
HSBC, First Direct, M&S Bank and John Lewis Finance are making a second set of payments to customers who were in arrears between 2010 and May 2019
18 May 2021
M&S Bank customer? You can now bag £100+ switch bonuses from HSBC & First Direct no matter how long you’ve held your account
All M&S Bank customers can now switch to HSBC and First Direct regardless of how long they've been with M&S. M&S, which is closing all of its current accounts this summer, had previously said customers wouldn't be able to switch to its sister banks if they'd joined the group since 1 January 2018. But it's now U-turned on this decision.
26 March 2021
HSBC and First Direct cut regular savings rates to 1%
HSBC and First Direct have cut the interest paid on their regular savings accounts from 2.75% to 1% for new customers
24 November 2020
Is HSBC about to slash its regular saver to 1%? Fears sparked after customers sent wrong welcome packs
HSBC has raised fresh fears that it could be about to slash the interest rate on its regular savings account after accidentally sending emails to customers showing a reduced rate of just 1%, MoneySavingExpert.com can reveal
18 November 2020
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29 June 2022
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If you NEED to borrow
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Eg, use bulldog clips to eke out last toothpaste
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£50 two-week summer break
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2for1 theme parks and attractions
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Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022![]()
Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more. -
Voxi's European roaming charge comes into effect - here's everything you need to know
1 July 2022![]()
New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations. -
Struggling with energy bill debt? Check if you can get a grant of up to £1,500 from British Gas – even if you're not a customer
1 July 2022![]()
The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit. -
BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills
1 July 2022![]()
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
Clever ways to calculate your finances
