HSBC to shut 114 branches next year – here's the full list, plus alternatives

Alternative ways to bank face-to-face with HSBC

If your local branch is closing, here are some practical alternatives:

You can access some HSBC services via the Post Office

HSBC customers can access certain services from any of the Post Office's 11,400 branches. Use the Post Office's branch finder tool to locate your nearest. Services available include the following:

• Cash/cheque deposits. 
• Checking your balance. 
• Withdrawing money. 

See if there's an HSBC 'community event' near you

HSBC runs education and support 'community pop up events' in selected local areas across the UK. The bank says it has 350 of these events planned for 2023. You can check if a nearby town is covered on HSBC's website.

At the events, you can speak to HSBC staff and get:

• Information about its products and services;
• Help with online and mobile banking registrations and resets;
• Tips and info on digital banking, banking at the Post Office and reducing the risk of fraud.

However, the events don't have cash or counter services, so you won't be able to manage your money there. If you need to access to these services you can use a Post Office branch.

Some may want to consider setting up phone or online banking

If you want to switch to banking online or via an app, you can find information on how to do this on HSBC's website.

HSBC also offers virtual help sessions aimed at introducing people to banking online. The sessions are 30 minutes long and are run through the online video calling platform Zoom. You can register your interest online and a member of HSBC staff will then contact you to arrange the session – though, as always, be alert for scams and don't give personal information to anyone calling you out of the blue.