HSBC

Some people who applied for HSBC credit cards, mortgages or loans on Wednesday 23 January were wrongly rejected due to problems with credit checks – if you made an application, here's what you need to know.

Banks will now have to publish how likely their customers are to recommend them for customer service as part of new measures designed to make it simpler for consumers to compare and switch.

Increasing numbers of current-account holders are switching banks, with almost one million switches taking place in the last 12 months according to the latest figures - here's how your bank fared and how to bag up to £185 in vouchers for switching.

A mortgage holder received a PPI reclaim payout of £3,364 - on a policy he previously claimed more than £12,000 from whilst on sick leave from his job.

A new service which lets friends and family report the death of an individual to several banks, building societies and other financial firms via just one online form has been launched.

First Direct has agreed to change the way it reports mortgage overpayments to credit reference agencies after a customer argued it may have stopped him getting a credit card, MoneySavingExpert can reveal.

The bank war has reignited this month with loads of bribes to tempt you to switch – so it's a great time to join the hidden bank-tarting movement sweeping the UK by switching again and again to make big money.

NatWest has launched its first switch incentive in almost a decade and is offering £125 to new and existing customers.

HSBC is launching a new app that can show you your bank accounts, credit cards, mortgages and loans from 21 different banks in one place.

First Direct has become the latest bank to offer cashback incentives when you use its credit or debit cards at selected retailers – just a month after sister bank HSBC launched an identical scheme.