MSE News

HSBC

Lloyds is yet again the worst offender for wrongly rejecting complaints

Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman

25 August 2015

'Apple Pay' coming to UK next month: Here's how it will work

Users of certain Apple devices will soon be able to pay for goods at some UK retailers using their handset

9 June 2015

Does loyalty pay when it comes to cash ISAs?

Some providers have upped cash ISA rates for savers who also have a current account with them. But does loyalty pay?

30 March 2015

The best and worst banks: First Direct tops the table and Barclays gets the wooden spoon

More than 90% of First Direct's current account customers rate its service as 'great', compared to 39% at Barclays

25 February 2015

There's never been a better time to switch bank - the 10 need-to-knows

Banks are salivating for business, pushing out lucrative perks for switchers. Here are the 10 need-to-knows

25 February 2015

Lloyds is worst offender for wrongly rejecting customer complaints

Lloyds Bank wrongly turned away the most complaints, with 74% of consumers' complaints upheld by the ombudsman

24 February 2015

Is it worth changing euros for the summer holidays now?

The euro has weakened even further over the last week and £1 can now buy you €1.34 at the spot rate

26 January 2015

First Direct starts refunding customers over paperwork blunder

Some customers of First Direct have received a post-Christmas surprise worth thousands, following a paperwork blunder

31 December 2014

Charge-free basic bank accounts unveiled

A basic bank account with no fees for failed payments has been unveiled by the Government today

15 December 2014

MPs demand answers from banks on 'understated' fraud figures

Barclays, HSBC, Lloyds, RBS and Santander have been asked for more information on fraud figures

8 December 2014

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