MPs turn to MoneySavingExpert.com for report on ombudsmen effectiveness
MoneySavingExpert.com has been asked to write a report on the effectiveness of ombudsmen by a group of cross-party MPs
22 February 2017
PPI claimants told to contact card companies for refunds after claims firm goes bust – NEVER pay to reclaim PPI
PPI claimants may have lost £100s after handing over deposits to a Swansea claims management company that's gone bust
4 November 2016
First claims firm slapped with nuisance calls fine
A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000
6 August 2015
Guest Comment: How we're working with claims firms to improve standards
Simon Tunnicliffe, explains how the Legal Ombudsman supports the claims management industry to improve customer service
28 April 2015
Used a dodgy claims handler? Now the Legal Ombudsman can help
People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman
28 January 2015
Retail ombudsman service launches today
The Retail Ombudsman scheme has launched today, which aims to settle unresolved disputes between shoppers and retailers
2 January 2015
Over 200 rogue claims firms shut down last year, Government says
The Government has stepped up action against claims management companies that fail to comply with industry standards
25 February 2014
Why is Scotland an oasis for claims cowboys?
Mike Dailly, from Glasgow's Govan Law Centre, bemoans the inequality as there'll be an England & Wales only ombudsman
31 August 2012
Ombudsman takes on claims firm complaints
Consumers with a gripe against a claims firm will be able to take their complaint to an independent arbitrator
28 August 2012
Thousands ripped-off by unregulated will-writing firms
The Legal Ombudsman has called on the Government to take action to ensure consumers are not scammed
18 July 2011
22 September 2021
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Martin Lewis: Take weekly screen grabs of your online energy account in case your supplier goes bust24 September 2021In the first episode of a new series of his live ITV show, MoneySavingExpert.com founder Martin Lewis has urged households across the country to take a screenshot of their energy account incase their provider goes bust. In the past couple of weeks alone, five energy providers have gone bust with households expecting a significant rise in energy bills this winter.
JP Morgan launches new 'Chase' bank account that pays 1% cashback and 5% interest - here's how it compares24 September 2021Investment bank JP Morgan has this week announced the launch of a brand new current account called 'Chase'. It offers customers 1% cashback on most spending for a year, 5% interest on savings made when you round-up purchases, and fee-free debit card use abroad. But most can only get it from November and you could earn up to £130 switching bank account NOW, so is Chase worth it?
24 September 2021The change, which the Government says will be implemented as soon as Parliamentary time allows for it, will make it illegal for employers to withhold tips from their workers.
Nectar card holders can now get personalised discounts when they shop using Sainsbury's 'scan and go' service in stores24 September 2021Nectar card holders can now get personalised discounts of up to 30% off certain items in their Sainsbury's shop when they use its 'scan and go' service in store. But you can't currently get the offers when you shop online at the supermarket.
PCR travel test providers given official warning amid concerns over misleading prices and unfair practices24 September 2021PCR Covid test providers have been told by the Competition and Markets Authority (CMA) to clean up their practices amid concerns they may be breaking consumer law. An open letter has been written by the watchdog identifying a number of "harmful" practices, which it says it will further investigate.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
16 August 2021
Clever ways to calculate your finances