Legal Ombudsman
MPs turn to MoneySavingExpert.com for report on ombudsmen effectiveness
MoneySavingExpert.com has been asked to write a report on the effectiveness of ombudsmen by a group of cross-party MPs
22 February 2017
PPI claimants told to contact card companies for refunds after claims firm goes bust – NEVER pay to reclaim PPI
PPI claimants may have lost £100s after handing over deposits to a Swansea claims management company that's gone bust
4 November 2016
First claims firm slapped with nuisance calls fine
A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000
6 August 2015
Guest Comment: How we're working with claims firms to improve standards
Simon Tunnicliffe, explains how the Legal Ombudsman supports the claims management industry to improve customer service
28 April 2015
Used a dodgy claims handler? Now the Legal Ombudsman can help
People who've used unscrupulous claims management companies (CMCs) can now take their complaints to the Legal Ombudsman
28 January 2015
Retail ombudsman service launches today
The Retail Ombudsman scheme has launched today, which aims to settle unresolved disputes between shoppers and retailers
2 January 2015
Over 200 rogue claims firms shut down last year, Government says
The Government has stepped up action against claims management companies that fail to comply with industry standards
25 February 2014
Why is Scotland an oasis for claims cowboys?
Mike Dailly, from Glasgow's Govan Law Centre, bemoans the inequality as there'll be an England & Wales only ombudsman
31 August 2012
Ombudsman takes on claims firm complaints
Consumers with a gripe against a claims firm will be able to take their complaint to an independent arbitrator
28 August 2012
Thousands ripped-off by unregulated will-writing firms
The Legal Ombudsman has called on the Government to take action to ensure consumers are not scammed
18 July 2011
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26 September 2023
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Martin: It's Meter Reading Week
His 9 energy need-to-knows
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Martin's savers alert
After base rate freeze
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E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening
29 September 2023![]()
If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter, as the supplier is launching a new support scheme. -
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'
29 September 2023![]()
EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter. -
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter
29 September 2023![]()
The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said. -
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption
28 September 2023![]()
Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime. -
Mortgage rates fall as Bank of England unexpectedly holds UK rates – so should you fix?
26 September 2023![]()
Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
11 September 2023![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Five things all new English university starters should know
4 September 2023![]()
The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
Clever ways to calculate your finances
