MoneySavingExpert.com has been asked to write a report on the effectiveness of ombudsmen by a group of cross-party MPs seeking recommendations on how consumers' rights could be better served.
PPI claimants may have lost £100s after handing over deposits to a Swansea-based claims management company that has now gone bust. But many affected customers may be able to claw back their cash via their credit and debit card companies.
A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000 – the first fine issued since the regulator was given new powers to do so last year.