Phone and broadband firms told to treat vulnerable customers fairly under new regulator guidance
Phone, broadband and pay-TV firms must give extra support to vulnerable customers – which could include payment holidays and tariff advice – under new guidance from communications watchdog Ofcom
23 July 2020
BT to raise broadband, landline and mobile prices for millions next month
Some BT customers will see the cost of their broadband, mobile and landline monthly plans go up by 1.3% in March even if they're still within their minimum contract term, MoneySavingExpert.com can reveal
13 February 2020
EE to increase pay-monthly mobile prices by 2.2%
EE customers on monthly mobile contracts will be hit by a 2.2% price rise next month, MoneySavingExpert can reveal
5 February 2020
WhatsApp to stop working on older phones from next year – here's how to check if you're affected
The messaging service will stop supporting Windows phones and older Androids and iPhones over the next few months
12 December 2019
Apple launches iPhone 11, 11 Pro and 11 Pro Max – how to find the cheapest deals
Tech giant Apple has unveiled its range of new iPhones - the iPhone 11, the 11 Pro and 11 Pro Max. It's also cut the price of its current models including the iPhone XR and iPhone 8.
19 September 2019
Giffgaff fined after overcharging millions of customers
The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million
30 July 2019
EE to hike cost of out-of-bundle calls and texts
Pay-monthly EE customers will have to pay more for calls and texts not included in their plans from August, as the mobile giant has announced it's hiking out-of-bundle prices
25 June 2019
Tesco Clubcard customers can now use points to buy a phone
Tesco Clubcard customers can now use vouchers to buy or reduce the cost of new pay-monthly phones with Tesco Mobile
19 June 2019
Plusnet Mobile customers' credit files wrongly marked after billing error
Hundreds of Plusnet mobile customers were wrongly marked as being in arrears on their credit files as the result of a "system error" while the firm was switching direct debit provider, MoneySavingExpert.com can reveal
7 June 2019
Got a Huawei phone? Your rights as Google prepares to restrict its use of Android
If you've a Huawei smartphone you may struggle to download some future versions of the Android operating system, and there are questions over whether you'll continue to get some security updates, after Google restricted the Chinese tech giant's access to the software. Here's what we know so far about what's happening and your rights
21 May 2019
Cheapest BT broadband in a year
But you can pay less elsewhere for faster
The perfect time to buy car insurance
Don't wait till the last minute
'I fixed to beat energy price rises'
'Do they have to honour it?'
New. FREE £175 bank bribe
Plus top service
£75 off Ninja air fryer & grill
A-level results warning
Delaying uni could cost £10,000s
Hot Diamonds 40% off everything
For example, £80 ring for £24
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18 August 2022Transport services across the UK are to be disrupted again this month with thousands of rail workers due to walk out on Thursday 18, Friday 19 and Saturday 20 August.
18 August 2022We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.
John Lewis shopper? You've got one-week left to price match goods using its 'Never Knowingly Undersold' pledge16 August 2022John Lewis & Partners shoppers have just one week left to benefit from the retailer's 'Never Knowingly Undersold' price promise before the almost century old pledge is scrapped on Monday 22 August.
16 August 2022School leavers getting their A-Level results this week should be aware that deferring for a year means they'll be on the new student finance system coming in England in September 2023, and will repay their loan for a much longer period, potentially costing £10,000s more.
Reading and Leeds Festival line-up change leaves fans demanding refunds after Rage Against The Machine pulls out – your rights16 August 2022Hundreds of music fans are demanding refunds on tickets they bought, after a last-minute change to the headline act at Leeds Festival. We explain your rights if you no longer want to go.
9 August 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
11 July 2022Update 17 July 2017: We tend to think since Brexit that the pound’s weaker than it has been for decades. While somewhat true against the dollar, against the euro it’s only a tad worse now than when I first wrote this in 2014. The logic of this blog stands just as strongly now. On the Spanish-English website...
5 July 2022
Clever ways to calculate your finances