Consumers booking a holiday online should beware the continuing menace of firms sneakily trying to opt passengers into optional extras that hike up the price of jetting away.
Ryanair has made a dramatic U-turn in the row over passenger welfare by saying it WILL comply with EU rules which mean it must provide food and accommodation to stranded travellers.
If you're one of the hundreds of thousands stranded by the volcanic ash cloud, this is a full Q&A guide on your refund, employment and financial rights.
The Government will finally crackdown on airline booking sites that flout European rules by automatically adding insurance and other optional costs to travel arrangements.