Natwest

Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam

9 July 2019

At least four more high street banks - the Bank of Scotland, Halifax, Lloyds and Santander - are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month

4 January 2019

RBS and Natwest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds

24 December 2018

An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks

22 November 2018

New rules mean banks have to publish how likely their customers are to recommend them on service

15 August 2018

Almost one million current account switches took place in the last 12 months

25 July 2018

A new service lets friends and family report the death of an individual to several banks at the same time

13 June 2018

Some customers who were due to receive their £125 incentive from NatWest may have to wait

17 April 2018

More than 100 NatWest customers have been locked out of its online banking and mobile app because of a technical glitch

9 February 2018

Current-account holders switched their bank more than 900,000 times last year according to the most recent figures

24 January 2018