MSE News

Natwest

36,000 NatWest and RBS customers owed overdraft refunds

Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million

3 June 2020

NatWest pulls the plug on app-only bank account Bó

NatWest's app-only bank account Bó is to shut down – less than six months after it launched.

1 May 2020

NatWest and RBS to hike overdraft interest rates – but many will actually pay less as fees are scrapped

RBS and NatWest have become the latest banks to announce a steep hike in the interest charged on overdrafts, with some set to pay 39.49%. But the banks are also scrapping daily and monthly fees currently charged for overdrafts, meaning many will end up paying less overall to use them

6 January 2020

NatWest and RBS breaking new overdraft rules

RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules banning this

19 December 2019

NatWest launches app-only bank account Bó – but is it any good?

NatWest has launched an app-only bank account named Bo, offering built-in budgeting features and an eye-catching yellow card

29 November 2019

National insurance number delays hit 16-year-olds trying to beat Help to Buy ISA deadline

Some 16-year-olds are struggling to open a Help to Buy ISA before the deadline at the end of this month because they haven't yet received their NI numbers

14 November 2019

NatWest trials letting customers bank by talking to their Google Assistant

Some NatWest customers will be able to check their balances and transactions with their voices using their smart speakers or smartphones

12 August 2019

RBS and NatWest customers charged foreign purchase fees for buying from Apple UK

RBS and NatWest have promised to fix an issue which has seen some debit card customers charged foreign purchase fees when buying products from Apple UK's online store

1 August 2019

NatWest and RBS apologise after refusing to refund scam victims £10,000s despite new code

Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam

9 July 2019

Bank of Scotland, Halifax, Lloyds and Santander planning to let you block gambling transactions

At least four more high street banks - the Bank of Scotland, Halifax, Lloyds and Santander - are working on plans to help customers restrict their spending on gambling, after Barclays became the first to do so last month

4 January 2019

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