Toilet charges scrapped at major train stations
Passengers will no longer have to pay to spend a penny in the busiest train stations, as all toilets in Network Rail-operated stations are free to use from today
1 April 2019
New 26-30 Railcard is being trialled nationwide - but there are only 10,000 up for grabs
A nationwide trial of the 26-30 Railcard has started
12 March 2018
Delayed train timetables may mean upheaval for passengers
Passengers may face more short-notice cancellations and changes to their train journeys
23 February 2018
New rail ombudsman to handle passenger complaints
All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers
9 February 2018
Christmas travel: Your rights if your train is delayed or cancelled
Train passengers face disruption while travelling over Christmas with more than 250 sets of engineering works planned
19 December 2017
Train passengers 'misled' over Christmas travel
Passengers travelling home for Christmas are being sold tickets for trains that won't run, according to Transport Focus
12 December 2017
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Autumn Statement 2013: Rail fare hike pegged back to 3.1%
Rail passengers in England will face average rises of 3.1% on fares next month, less than expected
5 December 2013
UK storm: Know your insurance and travel rights with damage and delays widespread
Here are you rights if you've been delayed or had property damaged by by the storm
28 October 2013
Rail strike: your rights if your train is cancelled
26 March 2010
20 January 2021
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21 January 2021A price cap on the 'excessive' fees claims management companies charge customers has today been proposed by the financial regulator in a bid to save people thousands - and the move has been welcomed by MoneySavingExpert.com founder Martin Lewis
21 January 2021Nectar cardholders will be able to exchange loyalty points for Avios from next week, which they can then use to get travel-related perks. It comes after Avios ended a similar partnership with Tesco's Clubcard scheme earlier this week
Hundreds of BP customers to have £2,000 prize 'win' honoured after competition gaffe – but you need to claim it20 January 2021Hundreds of BP customers have wrongly been given receipts showing they’d won reward points worth £2,000. BP initially said this was a glitch and refused to pay out, although it has since U-turned and will now honour prize wins. But you need to submit a claim to get the points – here's what you need to know
Martin Lewis slams Very for giving WRONG return rights info and forces the firm to replace customer's Apple Watch20 January 2021MoneySavingExpert.com founder Martin Lewis has forced online retailer Very to apologise and offer one of its customers a ‘gesture of goodwill’, after it wrongly said it was unable to arrange a repair or replacement for a faulty Apple Watch
20 January 2021Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
11 January 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more5 January 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
18 January 2021
15 January 2021
Clever ways to calculate your finances