Rail passengers can now get live updates via WhatsApp - and some who sign up can get a free coffee too
From today, rail passengers in England, Scotland and Wales can get personalised updates on their journey from National Rail via WhatsApp. Updates include real-time details of delays, disruption and alternative travel routes.
3 September 2021
Toilet charges scrapped at major train stations
Passengers will no longer have to pay to spend a penny in the busiest train stations, as all toilets in Network Rail-operated stations are free to use from today
1 April 2019
New 26-30 Railcard is being trialled nationwide - but there are only 10,000 up for grabs
A nationwide trial of the 26-30 Railcard has started
12 March 2018
Delayed train timetables may mean upheaval for passengers
Passengers may face more short-notice cancellations and changes to their train journeys
23 February 2018
New rail ombudsman to handle passenger complaints
All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers
9 February 2018
Christmas travel: Your rights if your train is delayed or cancelled
Train passengers face disruption while travelling over Christmas with more than 250 sets of engineering works planned
19 December 2017
Train passengers 'misled' over Christmas travel
Passengers travelling home for Christmas are being sold tickets for trains that won't run, according to Transport Focus
12 December 2017
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Autumn Statement 2013: Rail fare hike pegged back to 3.1%
Rail passengers in England will face average rises of 3.1% on fares next month, less than expected
5 December 2013
UK storm: Know your insurance and travel rights with damage and delays widespread
Here are you rights if you've been delayed or had property damaged by by the storm
28 October 2013
Beat April price hikes
Martin's 11 must-do NOWs
Superfast fibre '£18/month'
Broadband hikes are coming
15GB data Sim for '£5/month'
Or '£9/month' for 100GB
Tesco Clubcard triple-up axed
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'Got a Power of Attorney?'
'It's probably more important than a will'
Important Budget briefing
Including Martin's video summary
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