Network Rail
Rail passengers can now get live updates via WhatsApp - and some who sign up can get a free coffee too
From today, rail passengers in England, Scotland and Wales can get personalised updates on their journey from National Rail via WhatsApp. Updates include real-time details of delays, disruption and alternative travel routes.
3 September 2021
Toilet charges scrapped at major train stations
Passengers will no longer have to pay to spend a penny in the busiest train stations, as all toilets in Network Rail-operated stations are free to use from today
1 April 2019
New 26-30 Railcard is being trialled nationwide - but there are only 10,000 up for grabs
A nationwide trial of the 26-30 Railcard has started
12 March 2018
Delayed train timetables may mean upheaval for passengers
Passengers may face more short-notice cancellations and changes to their train journeys
23 February 2018
New rail ombudsman to handle passenger complaints
All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers
9 February 2018
Christmas travel: Your rights if your train is delayed or cancelled
Train passengers face disruption while travelling over Christmas with more than 250 sets of engineering works planned
19 December 2017
Train passengers 'misled' over Christmas travel
Passengers travelling home for Christmas are being sold tickets for trains that won't run, according to Transport Focus
12 December 2017
'Super-complaint' launched over train delay payouts
Which? submits 'super-complaint' to the rail regulator demanding it takes action to make train delay claims easier
21 December 2015
Autumn Statement 2013: Rail fare hike pegged back to 3.1%
Rail passengers in England will face average rises of 3.1% on fares next month, less than expected
5 December 2013
UK storm: Know your insurance and travel rights with damage and delays widespread
Here are you rights if you've been delayed or had property damaged by by the storm
28 October 2013
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22 March 2023
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Beat April price hikes
Martin's 11 must-do NOWs
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Superfast fibre '£18/month'
Broadband hikes are coming
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15GB data Sim for '£5/month'
Or '£9/month' for 100GB
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Tesco Clubcard triple-up axed
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It's back!
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'Got a Power of Attorney?'
'It's probably more important than a will'
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Important Budget briefing
Including Martin's video summary
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Read the full email
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Ovo launches one-year fixed tariff – but is it worth switching to?
24 March 2023![]()
Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. -
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know
24 March 2023![]()
BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically. -
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax
23 March 2023![]()
If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently. -
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings
23 March 2023![]()
The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
5 December 2022![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: The one thing everyone aged over 66 needs to know
29 November 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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