OFCOM

Millions of Sky customers are facing an inflation-busting price hike – but if you're affected you may be able to haggle down your bill or quit your contract penalty-free, with one MoneySaver knocking more than £500 off his annual bill after following our tips.

Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.

The telecoms regulator will review the price of standalone landlines – which are purchased without broadband access or pay-to-view TV – over concerns the elderly and vulnerable are being hit hard by rising costs.

Every Vodafone customer should check their bill for errors after it was fined £4.6 million by telecoms regulator Ofcom for "serious and unacceptable" pay-as-you-go and complaints failings. But this is just the tip of the iceberg – a MoneySavingExpert.com investigation in June revealed 1,000s have been wrongly billed due to a multitude of other problems.

Vodafone customers mugged on holiday have been pursued for more than a year by the mobile operator after thieves ran up £1,000s in premium-rate call charges on their stolen phones.

Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from the telecoms regulator Ofcom which cover January to March of this year. It comes as MoneySavingExpert.com continues to warn all Vodafone customers to check their bills ASAP.

Millions of Vodafone pay-monthly customers will see out-of-allowance charges increase by up to 94% next month. But if you're affected, you may be able to leave your contract penalty-free and find a better deal, or beat the hike by haggling.

Mobile phone users should now be able to dodge irritating cold calls for free by texting the second opt-out number the Telephone Preference Service has launched in a week, after it emerged some were being charged to text the first number. While some users may receive a warning message stating the new number isn't free, the TPS assures us that no charge will be made.

Mobile phone users plagued by annoying marketing and sales calls can now send a text to join a register that makes unwanted calls to your number illegal – but while it's free for many, some people may be charged to use the service.