MoneySavingExpert News

OFCOM

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

21 December 2016

Ofcom to probe standalone landline prices

The regulator is concerned price rises could be hitting the elderly and vulnerable particularly hard

1 December 2016

Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors

Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling

26 October 2016

Victims of muggings chased for £1,000s in charges by Vodafone – what you can do to protect your phone from thieves

Vodafone customers mugged on holiday have been pursued for more than a year for £1000s by the mobile operator

28 July 2016

Vodafone gets three times as many Ofcom complaints as any other mobile provider

Vodafone remains the most complained-about mobile firm by a clear distance, according to the latest stats from Ofcom

8 July 2016

Vodafone raises out-of-bundle mobile prices – can you beat the hike?

The cost of Vodafone out-of-allowance calls and texts and other non-standard charges will increase from 23 July

15 June 2016

Second 'opt out of cold calls' text service is launched – but this time it's free

Mobile phone users can now dodge irritating cold calls for free by texting the number '85095'

2 June 2016

You can now opt out of cold calls with just one text

Mobile users plagued by annoying cold calls can now send a free text to join a register that blacklists your number

27 May 2016

Boost for broadband users as Government plans 10Mbps minimum speed

Broadband users have received a boost in the form of plans to introduce the legal right to a

19 May 2016

Mega merger between Three and O2 blocked amid price rise concerns

A multi-billion pound merger between O2 and Three has been blocked over concerns about potential customer price rises

11 May 2016