OFCOM
Broadband shake-up tackles rip-off prices for loyal customers – but most could save more by switching
Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.
26 September 2019
Giffgaff fined after overcharging millions of customers
The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million
30 July 2019
118 directory enquiry call charges capped from today
From today, people who call directory enquiry services will be charged a maximum of £3.65 per 90 seconds, after a price cap was introduced by Ofcom.
2 April 2019
Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019
Ofcom set to introduce price cap on 070 numbers
24 August 2018
EE customers given second chance to leave penalty-free over out-of-bundle price hike
Ofcom has stepped in to order mobile provider EE give customers another 30-day window to leave penalty-free
14 August 2018
Households spend £1,400 a year to stay connected - check if you can slash your bills
UK households shell out £120/mth on average for mobile, broadband and TV services, according to new data from Ofcom
2 August 2018
Ofcom seeks end to bill shock with price cap on 118 calls
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers
14 June 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
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Giffgaff to hike pay-as-you-go prices – but boost some 'goodybag' allowances
24 January 2020
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances -
Sonos to stop updating old speakers – your rights
24 January 2020
The electronics company is to stop sending software updates to older speakers and other devices from May, meaning they'll lose "some functionality" -
Octopus to take on Engie's 70,000 customers – here's what you need to know
23 January 2020
Octopus Energy is set to take on all 70,000 customers supplied by Engie after a buyout was agreed – if you're with Engie, here's what you need to know -
Parents who lose a child to get two weeks of leave under new law
23 January 20201.jpg.rendition.320.320.jpg)
Parents who suffer the loss of a child under the age of 18 will be legally entitled to two weeks' leave from work under 'Jack's Law', the Government has announced -
Military veterans to get a third off train travel with new railcard
22 January 2020
A new railcard giving cheaper fares for military veterans will be launched from Armistice Day this year
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
7 January 2020
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
How much the Govt expects you to give your children for university
16 December 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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