OFCOM
Broadband shake-up tackles rip-off prices for loyal customers – but most could save more by switching
Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.
26 September 2019
Giffgaff fined after overcharging millions of customers
The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million
30 July 2019
118 directory enquiry call charges capped from today
From today, people who call directory enquiry services will be charged a maximum of £3.65 per 90 seconds, after a price cap was introduced by Ofcom.
2 April 2019
Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019
Ofcom set to introduce price cap on 070 numbers
24 August 2018
EE customers given second chance to leave penalty-free over out-of-bundle price hike
Ofcom has stepped in to order mobile provider EE give customers another 30-day window to leave penalty-free
14 August 2018
Households spend £1,400 a year to stay connected - check if you can slash your bills
UK households shell out £120/mth on average for mobile, broadband and TV services, according to new data from Ofcom
2 August 2018
Ofcom seeks end to bill shock with price cap on 118 calls
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers
14 June 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
New. Big Energy Switch 15Save £340/yr
-
10 new coronavirus need-to-knowsIncl best & worst travel firms
-
Summer hols abroad are backYour rights and top bargains
-
£130 of No7 for £32Beauty & skincare set
-
FREE Costa coffee or croissantOr shortbread or bacon bap
-
M&S Sparks card relaunchIs it any good?
-
Homeowners to get up to £5k for insulation etcWhat we know so far
-
Amazon 'summer sale' analysisEg, up to 50% off Echo devices
-
Martin wants a favour...Vote for his show in the TV Choice awards
-
It's tax credit renewal timeCHECK NOW for errors
-
16 Center Parcs tricks as it reopensIncl half-price Euro stays
-
Nike EXTRA 30% off sale codeEg, £90 running trainers for £41
-
7 NEW free Premier League TV games confirmedIncl Man City vs Bournemouth
-
Tesco Bank to scrap current account interest
9 July 2020
Tesco Bank customers will no longer earn interest on their current accounts from September -
Free TV licences to end for most over-75s next month
9 July 2020
The BBC will go ahead with a plan to end free TV licences for many over-75s, after a delay because of the coronavirus pandemic -
Coronavirus Finance & Bills Help
9 July 2020
Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back. -
Coronavirus Travel Rights
9 July 2020
The coronavirus outbreak is causing major travel disruption around the globe -
What are your rights to a refund if you need to change or cancel a wedding?
8 July 2020
Including can you reschedule, what do insurers cover and will you get a refund?
| RSS feed
-
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
6 July 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system