OFCOM
Ofcom set to introduce price cap on 070 numbers
24 August 2018
EE customers given second chance to leave penalty-free over out-of-bundle price hike
Ofcom has stepped in to order mobile provider EE give customers another 30-day window to leave penalty-free
14 August 2018
Households spend £1,400 a year to stay connected - check if you can slash your bills
UK households shell out £120/mth on average for mobile, broadband and TV services, according to new data from Ofcom
2 August 2018
Ofcom seeks end to bill shock with price cap on 118 calls
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers
14 June 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
Plusnet to increase broadband prices
Plusnet has warned customers that it's raising broadband prices by £12 a year in June
6 April 2018
New Ofcom rules to help those with slow broadband from 2019
Regulator Ofcom has announced it will give its code of practice a bit more oomph, with new rules applying from 2019
1 March 2018
EE to increase pay-monthly mobile prices by 4.1%
EE is to increase the cost of its monthly mobile contracts by 4.1%
13 February 2018
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Most broadband and landline users to get automatic compensation from 2019
Many broadband and home phone customers will soon be automatically compensated for poor service
10 November 2017
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Top debt-shifting card32mths 0%, 1.4% fee
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Government scraps £65 fee for EU citizens to stay in the UK
21 January 2019
If you've already paid, you'll be able to get your money back. -
100,000s of TalkTalk TV customers face £48/yr price rise
21 January 2019
You can opt out of the £4/mth charge if you don't want to pay -
Is your passport valid for travel to Europe post-Brexit? A new tool helps you check
21 January 2019
In the event of the UK leaving the EU without a deal, new rules will apply, and this tool checks if you passport will be valid for travel -
Lloyds, Halifax and Bank of Scotland customers unable to make Faster Payments
18 January 2019
Lloyds, Halifax and Bank of Scotland have apologised to customers after many reported being unable to make payments today -
Councils taking days to repair severe potholes
18 January 2019
Councils' targets for fixing the most severe potholes on their roads vary wildly, with repairs taking minutes in some areas and up to three days elsewhere, according to new data
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Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
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