MSE News
- MoneySavingExpert.com
- News
- OFCOM
OFCOM

Broadband shake-up tackles rip-off prices for loyal customers – but most could save more by switching
Some of the biggest broadband providers are set to cut costs for those loyal customers paying expensive out-of-contract prices by March 2020, under new measures announced by the telecoms regulator. Yet don't be fooled, the best deals will still be for switchers.
26 September 2019

Giffgaff fined after overcharging millions of customers
The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million
30 July 2019

118 directory enquiry call charges capped from today
From today, people who call directory enquiry services will be charged a maximum of £3.65 per 90 seconds, after a price cap was introduced by Ofcom.
2 April 2019

Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019

Ofcom set to introduce price cap on 070 numbers
24 August 2018

EE customers given second chance to leave penalty-free over out-of-bundle price hike
Ofcom has stepped in to order mobile provider EE give customers another 30-day window to leave penalty-free
14 August 2018

Households spend £1,400 a year to stay connected - check if you can slash your bills
UK households shell out £120/mth on average for mobile, broadband and TV services, according to new data from Ofcom
2 August 2018

Ofcom seeks end to bill shock with price cap on 118 calls
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers
14 June 2018

Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018

6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
£4+ Christmas theatreVia a top secret route
-
£156 of No7 make-up & skincare for £39Incl face cream, mascara, lip gloss
-
Don't wait till last min to buy car insuranceThe PERFECT time is 20 to 26 days ahead
-
Who to vote for in election 2019Martin's view
-
20,000 free winter water pipe and tap protectorsCould save £1,000s in repairs
-
Pound at 2yr high vs euroShould you buy currency before election?
-
Last chance cheap Big 6 energy this decade?Switch and save £300/yr
-
Easy-access savings deals dropping like fliesBag 1.45%... while you can?
-
£30 Soap & Glory body setNorm £60
-
As Netflix kills its free trials...We've 19 Netflix tips
-
Ending. HUGE 45GB SimFor £15/mth
-
London passengers overpay £184m for pricey travelcards – here's how to avoid paying extra
12 December 2019Over 37 million peak daily London travelcards were bought over the last five years, MoneySavingExpert.com can reveal – even though they're ALWAYS more expensive than paying by Oyster card or contactless -
Comparison sites highlight hotel deals costing up to 21% more than the cheapest available
12 December 2019Two major price comparison sites highlight hotel deals to customers that they know can be beaten by other booking sites, a MoneySavingExpert.com investigation has found -
Regulator approves sale of SSE energy business to Ovo
10 December 2019The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020 -
Revealed: The NEW best time to buy car insurance to get the cheapest deals
10 December 2019Getting car insurance quotes 20 to 26 days before the policy is due to start is likely to get the cheapest price from a comparison site, saving up to 40%, an MSE investigation reveals -
Payday lender PiggyBank sinks into administration
10 December 2019Payday loan provider PiggyBank has collapsed into administration and will no longer be offering new loans
| RSS feed
-
Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system