OFCOM
Giffgaff fined after overcharging millions of customers
The mobile firm has been fined £1.4 million after an error meant about 2.6 million customers were overcharged by almost £2.9 million
30 July 2019
118 directory enquiry call charges capped from today
From today, people who call directory enquiry services will be charged a maximum of £3.65 per 90 seconds, after a price cap was introduced by Ofcom.
2 April 2019
Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019
Ofcom set to introduce price cap on 070 numbers
24 August 2018
EE customers given second chance to leave penalty-free over out-of-bundle price hike
Ofcom has stepped in to order mobile provider EE give customers another 30-day window to leave penalty-free
14 August 2018
Households spend £1,400 a year to stay connected - check if you can slash your bills
UK households shell out £120/mth on average for mobile, broadband and TV services, according to new data from Ofcom
2 August 2018
Ofcom seeks end to bill shock with price cap on 118 calls
Telecoms regulator Ofcom has called for a £3.10 price cap per 90 second call to 118 Directory Enquiries numbers
14 June 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
Plusnet to increase broadband prices
Plusnet has warned customers that it's raising broadband prices by £12 a year in June
6 April 2018
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Top credit cards vanishingShift debt to 29mths 0% or bag 5% cashback while you can
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One week to reclaim PPIDon't wait until the last min
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Hot EDF & British Gas energy dealsSave £260/yr
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School uniform hacksIncl a 'free' set
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eBay and Facebook selling tricksDeclutter this bank hol
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Broadband battle'£10/mth' standard, '£17/mth fibre'
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Kids still on holiday?100+ free or cheap ways to entertain 'em
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Halifax Ultimate Reward changesSee if you'll win or lose
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Make old £1 coins spendable againWith 145m still out there
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Holidaymakers offered less than $1 per £1 at airport – how to get better rates
23 August 2019
A photo taken at Gatwick Airport this morning shows that holidaymakers were being offered a shockingly low exchange rate of less than $1 for each £1 - a perfect example of why you shouldn't buy your holiday money at the airport -
RBS and Santander ordered to fix PPI processes – after not sending proper reminders to 1,000s of customers
23 August 2019
Royal Bank of Scotland and Santander have been ordered to appoint an independent body to look at their PPI processes after they failed to send, or sent inaccurate, annual PPI reminders to customers -
British Airways pilots set to strike – your rights
23 August 2019
Thousands of British Airways pilots are to be balloted for strike action in a dispute over pay - and could end up striking as early as August. It's unclear what disruption this could cause, but if it does go ahead here's what you need to know -
'I reclaimed over £4,000 for mis-sold payday loans using MSE's tool'
22 August 2019
A MoneySaver from Cheshire has claimed back over £4,000 using MoneySavingExpert.com's payday loan reclaiming tool after having her borrowing extended several times without additional checks on whether she could afford it - and she's hoping to get more cash back from other lenders -
Ryanair pilots strike goes ahead – what you need to know
22 August 2019
Strike action from Ryanair pilots is going ahead as planned after the airline lost an attempt to stop it in the High Court - if you're affected here's what you need to know
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How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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