Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
20 October 2021
Martin's mortgage heads-up
'Can you lock in cheaply now to save £1,000s?'
Urgent. Shift debt to 27mths 0%
Breakdown cover for TWO £54/yr
Beware Klarna's new 'pay now' service
You may lose vital protections
17 Netflix hacks
Watch Squid Games etc for less
Martin's scam ads broadside
'It's a ludicrous plan'
Ciate £148 of nail polish for £35
Via Advent calendar code
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21 October 2021Tesco has tweaked its rules on how Clubcard holders can spend their points at Cineworld, which has meant some customers have lost out on big savings at the cinema chain.
Buy now, pay later users may be able to take complaints to the Financial Ombudsman under new Government plans21 October 2021Shoppers using buy now, pay later (BNPL) services may be able to take complaints to the Financial Ombudsman Service in future, as well as claim refunds using Section 75 protection, under new Government proposals.
21 October 2021Goto Energy, which has about 22,000 household customers, has become the latest energy provider to cease trading – meaning a total of 13 suppliers have gone bust in the past six weeks.
Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works20 October 2021Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
12 October 2021
7 October 2021
Clever ways to calculate your finances