Ovo
Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
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NS&I slashes savingsWhat to do?
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'Can I get a refund on £9k tuition fees...''... if my course is now mostly online?'
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£150 29-piece make-up bundle for £34Incl 'dupes' for Urban Decay etc
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BT Sport & BT TV hikeYour rights
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Biggest upfront bank switch bribesUp to £125 FREE
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Hoover cordless vacuum cleaners 30% offEg, £200 version now £140 del
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£5 off when you recycle clothesAt M&S, H&M etc
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New. Hot 64GB iPhone SE dealNO upfront cost
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9 new coronavirus need-to-knowsAs UK returns to 'level 4' alert
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Car and home insurers face ban on charging existing customers more than newbies
22 September 2020
Car and home insurance customers should pay no more when renewing their policy than they would if they were taking out a new one with the same firm, under radical new proposals from the financial regulator -
What are your rights to a refund if you need to change or cancel a wedding?
22 September 2020
Including can you reschedule, what do insurers cover and will you get a refund? -
I'm self-employed but confused about whether I can claim that my business is adversely affected by coronavirus
22 September 2020
100s of self-employed people are confused about what constitutes being “adversely affected” by coronavirus, we have some helpful scenarios to work out where you stand, as well as HMRC’s guidance. -
Coronavirus Universal Credit & Benefits
22 September 2020
If you're suddenly unable to work due to the coronavirus crisis, or you've been laid off, this guide looks at what benefits you can claim, what you're entitled to under universal credit plus tells you how to make a claim. -
Coronavirus Life-in-Lockdown Help
22 September 2020
The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more
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Is it time to ban Christmas presents?
14 September 2020
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: I confess, I did a 'decoy effect' experiment on my Twitter and Facebook followers… and it may be why they're buying more Jaffa Cakes
7 September 2020
Behavioural economics is a powerful science. Some retailers are undoubtedly using it to make us pay more to get less. One element is the 'decoy effect' – where a higher-priced item is sold, to make items next to it look like bargains. So I wanted to do a little experiment to test it -
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
11 August 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
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