Ovo
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
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Drive down motoring costsAs petrol prices average a whopping £1.30/litre
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Martin: 'BANK CHARGES for busting overdrafts ending'You may be able to reclaim
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Martin: 'Is your energy bill in credit?'Check this week
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Post Office savings now 1.45%Just shy of the top payers
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Ikea 'up to 40% off' salePlus more hacks to slash costs
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Now FIVE loans are at 2.9%Rock-bottom rates
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60 FREE UK festivals this summerSee Busted, The Coral & more
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BBC to end free TV licences to over-75sUnless they get pension credit
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£40 cashback on £400 investmentLast chance as only 500 left
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FREE 6-week gym membershipFor 16 to 18-yr-olds
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Shell Energy pays £390,000 after price cap blunder
14 June 2019
Shell Energy is set to refund and compensate around 9,000 customers after it was found to have overcharged on tariffs protected by energy regulator Ofgem's price cap. -
10,000s of Coventry Building Society customers to lose debit cards
14 June 2019
Coventry Building Society is to withdraw debit cards from more than 30,000 customers using its MoneyManager savings accounts in September - and some will also lose overdraft facilities -
Curve 'all-in-one' debit card launches new cashback scheme, but is it any good?
13 June 2019
Curve cardholders can now earn 1% cashback at over 50 major retailers, following the launch of 'Curve Cash' – which is decent on its free card, but not worth upgrading to its paid-for cards. -
MoneySavers win clean sweep of holiday prizes in Elton John radio competition
13 June 2019
Three lucky MoneySavers won a clean sweep of prizes to New Orleans, Orlando and Paris in a radio competition after spotting them on the MSE Forum's comping board -
Airports hike 'kiss and fly' drop-off charges - how to beat them
13 June 2019
Eight major airports across the UK have upped the cost of dropping off passengers over the last year, a MoneySavingExpert investigation reveals - and one now charges a whopping £7 for a 10-minute drop-off. But at most airports it's possible to beat the fees and drop off for free if you know where to go - we've full airport-by-airport help below
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Martin Lewis: Are you an overdraft prisoner? How to escape it
10 June 2019
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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