Ovo to pay some smart meter customers £10 a month for cutting their electricity usage at peak times – here's what you need to know
Some Ovo customers with a smart meter can now earn £10 a month in bill credit by lowering their energy usage during peak times. If you can get it, it's a no brainer – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more money in the long term.
24 August 2023
Boost energy users left with shock debt to repay after meter error – your rights explained
Some households on a Boost prepayment meter have been hit with unexpected extra charges - totalling hundreds of pounds in some cases - due to billing error which meant they had been paying too little for their energy.
9 May 2023
Energy suppliers are paying households up to £100 to cut electricity use at peak times this winter – here's how it works and how to sign up
Over a million households and businesses have joined energy firm schemes offering to pay people for cutting their usage at peak times this winter. We explain how these schemes work, which energy suppliers are offering them and how you can sign up.
31 January 2023
How you'll receive the £400 energy bill discount from your supplier
Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.
18 October 2022
Ovo Energy announces £50 million support package for customers - including debt repayment holidays for prepayment users
Ovo Energy has announced a new support package for its customers, which will kick in this winter. Crucially, it plans to introduce a payment holiday for prepayment customers in debt from 1 October. Other measures include increasing the amount of emergency credit prepaid users can get, offering free energy saving products and boiler services, plus additional funding for its grants scheme.
1 September 2022
British Gas doubles the emergency credit limit on prepayment meters to £10 - here's all you need to know
British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits. Here's all you need to know.
7 April 2022
Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Martin: Car insurance up 41%
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23 September 2023Energy standing charges unfairly penalise households on lower incomes and those looking to cut their usage, a cross-party group of MPs have said in a new report published today.
22 September 2023You should open a fixed savings rate NOW in case rates are cut, MoneySavingExpert.com founder Martin Lewis has warned.
21 September 2023E.on Next's 'Pledge' tariff could be an easy way to cut your bills over the next year, according to MoneySavingExpert.com founder Martin Lewis.
21 September 2023The NatWest Group will shut at least 143 of its bank branches throughout 2023 and 2024 following its latest announcement.
Bank of Scotland, Halifax and Lloyds to close 35 more branches in 2023/24 – here's the full list, plus alternatives21 September 2023Bank of Scotland, Halifax and Lloyds, which are all part of the Lloyds Banking Group, have announced they'll close at least 35 more branches between them over the next 12 months.
12 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
Clever ways to calculate your finances