Ovo
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
New. MSE Big Energy Switch 14Save £290/yr
-
Martin: 'Aaargh. Half of credit cards holders pay interest.'STOP. Check if you can save £100s'
-
Brexit countdownHow it'll impact you
-
£50 beauty 'Advent calendar'With £220 of products
-
Missed out on Glastonbury tickets?How you can still go for FREE
-
The perfect time to book Xmas trainsPlus more cheap fare tips
-
MSE Kelvin: 'I ran up debt while suffering from depression...'Now I'm digging myself out'
-
Free £125 + 6 cinema tixNew bank bribe
-
Free eye testsAt Boots & Specsavers & Vision Express
-
'I broke up with my daughter ...'And saved £400 on my car insurance'
-
New. 'Free' peri-peri saucePlus 12 more Nando's tips
-
'I cut my bills by £100s after being made redundant by Thomas Cook – here's how'
11 October 2019
A former Thomas Cook pilot has cut his bills down by almost £200/month after being made redundant – and is encouraging others in his situation to do the same. -
Extra 500,000 unclaimed Premium Bond prizes – check if you've won
10 October 2019
A further 500,000 Premium Bond prizes are yet to be claimed, bringing the total unclaimed prize pot to almost £77 million – check now to see if you've won. -
NatWest and RBS to cancel 1,000s of PPI policies – check if you need yours
10 October 2019
NatWest, Royal Bank of Scotland and Ulster Bank will cancel thousands of customers' PPI policies from 11.59pm on 29 December – if you need a policy, you'll have to find another provider. -
New £20 note unveiled ahead of February release
10 October 2019
The design for the new polymer £20 note – set to be released in February next year – has been unveiled by the Bank of England -
Shell Energy to buy Green Star Energy
9 October 2019
Shell Energy has announced it plans to buy Green Star Energy, taking one of the largest suppliers outside the big six to almost one million customers.
| RSS feed
-
How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system