Energy suppliers are paying households up to £100 to cut electricity use at peak times this winter – here's how it works and how to sign up
Over a million households and businesses have joined energy firm schemes offering to pay people for cutting their usage at peak times this winter. We explain how these schemes work, which energy suppliers are offering them and how you can sign up.
31 January 2023
How you'll receive the £400 energy bill discount from your supplier
Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.
18 October 2022
Ovo Energy announces £50 million support package for customers - including debt repayment holidays for prepayment users
Ovo Energy has announced a new support package for its customers, which will kick in this winter. Crucially, it plans to introduce a payment holiday for prepayment customers in debt from 1 October. Other measures include increasing the amount of emergency credit prepaid users can get, offering free energy saving products and boiler services, plus additional funding for its grants scheme.
1 September 2022
British Gas doubles the emergency credit limit on prepayment meters to £10 - here's all you need to know
British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits. Here's all you need to know.
7 April 2022
Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Martin's 5-minute Wallet Workout
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Martin: 'Urgent tax reclaim deadline'
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