Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
21 July 2021
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23 July 2021Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.
Energy price cap could be extended beyond 2023 and households given personalised switching advice under new Government plans23 July 2021The energy price cap, which limits how much suppliers can charge households on poor value standard variable tariffs (SVTs), could be extended beyond 2023, while households on those tariffs will be given personalised switching advice, under new plans announced by the Government today.
Martin Lewis explains the financial help you can get if you've been 'pinged' and told to self-isolate by the Covid app or NHS Test & Trace22 July 2021Over 600,000 people in England and Wales were 'pinged' and told to self-isolate by the NHS Covid-19 app between 8 and 14 July, new figures show. If you're one of them, there's a range of financial support you could get.
Royal Mail warns of delivery delays across 10 areas as workforce hit by Covid-19 absences - here's the full list of postcodes affected22 July 2021Royal Mail has warned that households in 10 areas of England, including Blackpool and Worthing, could face delays to to both parcel and letter deliveries as staff members have been forced to self-isolate due to Covid-19. Here's what you need to know and what you can do if you're facing delays.
22 July 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights as an employee including who's eligible to be furloughed.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
22 July 2021
12 July 2021
Clever ways to calculate your finances