Ovo
Ovo Energy to pay £8.9 million after overcharging customers and sending wrong info
Ovo Energy has agreed to pay £8.9 million after issuing inaccurate or incomplete information to 100,000s of customers, and for under and overcharging customers due to IT issues
29 January 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
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1 December 2021
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Martin's insurance warning
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HSBC £150 bank switch bribe
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Got a travel credit or debit card you haven't recently used? Check it won't get automatically cancelled
2 December 2021![]()
With some providers cancelling inactive cards, it's worth checking to see if you need to take action to keep your card account open - particularly if you have any upcoming Christmas trips. -
How to set a contactless card spending cap to avoid the new £100 limit
2 December 2021![]()
The contactless card payment limit is rising from £45 to £100 on 15 October. But Bank of Scotland, Halifax, Lloyds and Starling will let you set your own limit, and others plan to do the same in future. Some providers will also let you turn off contactless completely. Here's what you need to know. -
Coronavirus Travel Rights
2 December 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more. -
Shoppers will be able to withdraw cash in more than 2,000 stores across the UK without having to buy anything or pay a fee
1 December 2021![]()
More than 2,000 retailers will allow shoppers to withdraw cash at the checkout without needing to buy an item or pay a fee by the end of the year. -
Former Igloo, Symbio and Enstroga customer? Set up your direct debit with new supplier E.on NOW, or you'll overpay
1 December 2021![]()
Former customers of failed suppliers Igloo, Symbio and Enstroga risk overpaying by about £100/year unless they take action NOW, as new provider E.on Next has been unable to transfer across direct debit mandates. You need to set up a new one with E.on Next by Friday 3 December, or you'll end up paying more, as direct debit is the cheapest way to pay
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Martin Lewis: What makes us human – the sharing of ideas and knowledge
29 November 2021![]()
I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes". -
Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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LAST OOOOORDERS! The deadlines for free and cheap delivery before Christmas
30 November 2021![]()
If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
Clever ways to calculate your finances
