Ovo
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
Ovo could 'fine' energy customers for calling or tweeting it
Energy supplier Ovo is set to change its current online discount in favour of a new £60/year 'self-serve reward'
21 September 2018
Ofgem warns energy firms over forced installation of prepayment meters
British Gas, Ovo Energy and Utility Warehouse forcibly installed many more prepayment meters than their competitors
18 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Ofgem to investigate Ovo Energy
The energy regulator is to investigate whether Ovo Energy gave its customers inaccurate usage figures
2 February 2018
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Ovo hits dual fuel customers with a 5% price hike
Ovo has become the latest energy supplier to hike prices
22 November 2016
Is a new wave of price hikes about to hit the energy market?
Co-op Energy and Ovo Energy have raised their prices this week as wholesale costs surge
26 August 2016
Co-op Energy blames IT problems as it tops complaints list
The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September
11 November 2015
Co-op hit by customer service backlash in MSE energy poll
Co-op Energy has drastically fallen down the customer services rankings over the last six months
8 June 2015
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Martin: 'PPI reclaiming's over...'But I've 13 more reclaims for you'
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13 savers for disabled peoplePls tell us more
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Cheap energy deals endingBut you can still save £300+/yr
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Virgin £100Mb b'band '£19/mth'10 days only
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100 days till XmasWhat to do now
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New. 1.6% easy-access savingsBut it's a sharia account
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Pension alertAre you risking £1,000s?
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Got a PayPal account?Has it given you £5-£50 in free cash?
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Thomas Cook worries? Here's what you need to know
22 September 2019
Holiday firm Thomas Cook has confirmed that it is seeking £200 million in extra funding as it attempts to prevent a collapse – if you're worried, here's what you need to know. -
UCAS backs down over debt ads - but not enough
20 September 2019
The university admissions service has partially backed down over the sending of emails which include advertising from a private student loan firm, but MoneySavingExpert.com founder Martin Lewis is calling on it to go further. -
Revealed: Sainsbury's trial of new Nectar loyalty scheme extended nationwide
20 September 2019
Sainsbury's is quietly trialling its new Nectar loyalty scheme throughout the country, with shoppers across much of the UK now able to boost their points by pre-selecting offers on certain products, and MoneySavingExpert.com can reveal a formal launch of the scheme is expected within weeks. -
Almost 80% of retail sales paid for by card
19 September 2019
Shoppers paid for almost £300 billion of purchases on their credit and debit cards last year, according to data from the British Retail Consortium, while just £78 billion of purchases were paid for in cash -
Apple launches iPhone 11, 11 Pro and 11 Pro Max – how to find the cheapest deals
19 September 2019
Tech giant Apple has unveiled its range of new iPhones - the iPhone 11, the 11 Pro and 11 Pro Max. It's also cut the price of its current models including the iPhone XR and iPhone 8.
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How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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