Packaged account

Over one million RBS and NatWest customers with its fee-charging Black and Platinum package accounts, which come with added insurance cover, will have to pay more per month from early next year .

More than 250,000 customers with Barclays fee-charging package accounts that come with insurance will see prices hiked by up to £138/year from today, unless they actively opt out.

Lloyds Bank is yet again the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

Lloyds Banking Group has set aside an extra £1.4 billion to cover payment protection insurance (PPI) mis-selling claims, financial figures released today reveal.

Complaints about Payment Protection Insurance (PPI) halved between 1 April 2014 and 31 March 2015 compared with the previous year, while gripes about packaged bank accounts and payday loans have risen, according to the Financial Ombudsman Service.

Mobile phone users with a pre-owned handset may struggle to get cover for unauthorised calls or a speedy replacement for broken, lost or stolen phones due to a gap in the standalone mobile phone insurance market.

The Post Office is to make its current accounts available to more people by rolling out its services to another 81 branches.

January's never the easiest money month, so MoneySavingExpert.com is urging you to check now if you're owed cash due to mis-selling, poor service or for something else.

Complaints about packaged accounts are rising, and the majority are being upheld in favour of consumers, the Financial Ombudsman Service says.