Poll
Amazon Logistics tops MSE’s parcel delivery poll for first time – while CitySprint ranks bottom of the pile
It comes after another challenging year for firms providing essential services amid the continuing pandemic.
20 January 2022
App-based banks lead our customer service poll – see how your bank did
Challenger bank Monzo has taken the crown in our latest banking customer service poll – knocking First Direct off the top spot for only the second time ever
3 March 2020
First Direct tops latest official banking league table
First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time
17 February 2020
MoneySavingExpert beats Lidl and Ikea to be one of the top three UK 'brands'
MoneySavingExpert has scooped third place in YouGov's top brand rankings of 2018, coming out ahead of Lidl, Ikea and BBC One
23 January 2019
Aldi still MoneySavers' favourite brand while Sports Direct is most loathed, poll shows
The results of our latest 'Love or Loathe' poll are in, showing MoneySavers' favourite brands - as well as those they wouldn't touch with a bargepole
23 October 2018
The top mobile providers revealed - where cheaper can mean better
Smaller - and cheaper - networks have come out on top in MoneySavingExpert's mobile provider poll
6 July 2018
First Direct tops our customer service poll (again) - check how well your bank did
First Direct has again taken the crown our banking customer service poll with nine out of ten giving it top marks
6 March 2018
Energy users don't switch because they haven't heard of cheapest firms, MSE poll finds
Not knowing whether the cheapest energy firms are
7 September 2017
Smaller energy firms still top for customer service, MSE poll finds - but the worst-ranked firms HAVE improved
Smaller energy firms continue to outperform the Big Six on customer service, a new MSE poll reveals
16 April 2017
Former drug dens and brothels more enticing for buyers than homes without fast broadband, poll finds
House hunters would rather purchase a property that had been a drug den than buy a home that did not have fast broadband
17 October 2016
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22 March 2023
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Ovo launches one-year fixed tariff – but is it worth switching to?
24 March 2023![]()
Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. -
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know
24 March 2023![]()
BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically. -
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax
23 March 2023![]()
If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently. -
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings
23 March 2023![]()
The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
5 December 2022![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: The one thing everyone aged over 66 needs to know
29 November 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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