Ryanair passenger wins cash back in court after being denied refund for Covid disruption - how you can try to get your money back too
A MoneySaver has been awarded over £400 by the small claims court after successfully arguing he should have been given a refund for a Ryanair flight he didn't take due to Government advice not to travel during the Covid-19 pandemic.
26 January 2023
Easyjet or Ryanair passenger? You can claim a refund and £100s in compensation if you're wrongly told your passport isn't valid
Some EasyJet and Ryanair passengers have wrongly been told at the departure gate that they can't board flights because their passports are invalid. If you've been incorrectly turned away but your passport is fit for travel, here's how to get a full refund and £100s in compensation on top. Plus, we confirm the passport rules for European travel.
13 May 2022
Ryanair 'jab and go' adverts banned after thousands of complaints
Two Ryanair television adverts have been banned after the advertising watchdog ruled they made misleading and irresponsible claims about the coronavirus pandemic.
3 February 2021
Regulator raps Ryanair, Virgin and others for being too slow on refunds – but says all UK airlines have now agreed to pay up
The aviation regulator has published a list of 18 airlines' performances during the coronavirus pandemic, with Ryanair and Virgin Atlantic rapped for being too slow to pay refunds
30 July 2020
Regulator to name and shame airlines over refunds – MSE survey shows Virgin and Ryanair likely to be among them
Aviation regulator the Civil Aviation Authority is this week expected to name and shame the airlines that have been the worst for refunds during the coronavirus pandemic. It comes after MSE presented the regulator with a dossier of 77,000 responses to our survey on travel refunds, which earlier this month found that Ryanair and Virgin Atlantic were the worst-rated major airlines
29 July 2020
Ryanair claims it'll clear 90% of its refund backlog by the end of July – here's what to do if you're still waiting
There may be new hope for Ryanair customers waiting for refunds for cancelled flights, as the airline has said it’s making "rapid progress" to clear its refund backlog - but some say they're still struggling to get paid
7 July 2020
Government warns against non-essential travel to Italy – here's what you need to know
The Foreign and Commonwealth Office (FCO) has extended its coronavirus travel advice to warn against all but essential travel to more areas in northern Italy, after the Italian authorities imposed a lockdown on more than 16 million people. We've full help if you have an upcoming trip to an affected area
10 March 2020
Ryanair doubles name-change grace period to 48 hours
Ryanair passengers who want to amend their bookings will have a 48-hour window to make changes for free, as part of a 'customer care improvement' package announced by the airline today
14 February 2019
Ryanair responds to MSE dossier of name-change complaints – and insists 'there is no glitch'
Ryanair has written to MoneySavingExpert founder Martin Lewis insisting there is "no technical problem" which is resulting in passengers' names being automatically changed on bookings, despite us submitting a dossier detailing more than 160 reports of the issue
22 January 2019
Ryanair increases baggage fees
Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year
14 January 2019
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Thousands of single bus journeys in England to be capped at £2 until 30 June - here's all you need to know1 April 2023The fare for thousands of single bus journeys in England will be capped at £2 until 30 June 2023.
Stamp prices to rise by up to 16% – but there's a way to beat the hike31 March 2023From Monday 3 April, the cost of first-class stamps will be hiked to £1.10, while second-class stamps will increase to 75p.
Going through the menopause? You'll be able to get your HRT prescriptions for less from 1 April - here's how31 March 2023People going through the menopause in England will be able to access cheaper HRT prescriptions from 1 April with a new 'season ticket'.
Bulb customer? Octopus has now completed its takeover – here's what you need to know31 March 2023Octopus has agreed a deal with the Government to take over the failed supplier.
Eight more 'banking hubs' to open in a bid to boost access to cash as high street branches close – here's a full list of the 47 planned hubs31 March 2023Eight more 'banking hubs' are to open in the UK in the coming year, aiming to boost people's access to cash and other financial services as bank branches continue to disappear from the high street.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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