Ryanair is refusing to pay compensation for delays and cancellations caused by strikes by some of its cabin crew and pilots despite TWO regulators saying it should.
Budget airline Ryanair is reducing the window in which you can check in for free from four days before flights to just two days from Wednesday 13 June.
Almost a fifth of airline passengers have been separated from the rest of their group because they didn't pay extra to sit together, according to the Civil Aviation Authority (CAA), as it launched an investigation into allocated seating policies.
From Saturday you should no longer be charged a fee for opting to pay by credit or debit card – but companies will still be able to add booking or admin fees as long as they also apply to other forms of payment.
Budget airline Ryanair has apologised after a passenger caught up in the cancellation chaos last month was wrongly told he could not claim compensation because he'd already been given a refund.
A Ryanair passenger whose flight was one of 18,000 cancelled yesterday has been told he cannot be transferred onto a flight with another airline – despite the regulator launching enforcement action intended to tackle this issue.
28 September 2017
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