MSE News

Ryanair

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

Ryanair to speed up paying 'valid' flight delay claims

Budget airline Ryanair has pledged to pay flight delay compensation to customers within 10 days

31 January 2018

Flying Ryanair? It's just changed its hand luggage rules

Ryanair has cut its hand luggage allowance – here's what you need to know

9 January 2018

Credit and debit card charges banned from Saturday - what you need to know

You should no longer be charged a fee for opting to pay by credit or debit card – but admin fees are still allowed

9 January 2018

Ryanair postpones plans to cut cabin baggage allowance

Ryanair has postponed plans to cut its cabin baggage allowance until after Christmas

24 October 2017

Ryanair wrongly denies passenger compensation for cancelled flight

Ryanair has apologised after a passenger caught up in the cancellation chaos last month was denied compensation

13 October 2017

Ryanair passenger told he can't be rebooked on another airline hours after regulator takes action

A Ryanair passenger whose flight was cancelled has been told he cannot be transferred to another airline

28 September 2017

Ryanair cancellation chaos - here's the latest on your rights

Ryanair has now been forced to spell out its cancellation policies

27 September 2017

Ryanair offers up to £80 in vouchers following flight cancellations

Ryanair is offering customers whose flights it cancelled up to £80 of vouchers – if they rebook a new flight

27 September 2017

Ryanair agrees to put passengers on other airlines' flights

Ryanair has U-turned and agreed to move passengers who have had their flights cancelled onto other airlines if necessary

21 September 2017

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