Ryanair

Budget airline Ryanair has apologised after a passenger caught up in the cancellation chaos last month was wrongly told he could not claim compensation because he'd already been given a refund.

A Ryanair passenger whose flight was one of 18,000 cancelled yesterday has been told he cannot be transferred onto a flight with another airline – despite the regulator launching enforcement action intended to tackle this issue.

Ryanair is offering customers whose flights it cancelled up to £80 vouchers per return as a goodwill gesture – if they book a new flight.

Ryanair is to fly 25 fewer aircraft this winter, resulting in 100,000s more passengers having their flights cancelled – and the regulator has accused the budget airline of "repeatedly misleading" passengers over their rights .

Ryanair has made a U-turn and agreed to move passengers whose flights it has cancelled onto other airlines if necessary.

Budget airline Ryanair is cancelling 40 to 50 flights a day over the next six weeks in a bid to improve its punctuality – forcing 100,000s of passengers to rearrange their travel plans. Here's a rundown of your rights if you're affected.

Budget airline Ryanair has announced that passengers will only be able to take a single smaller piece of hand luggage into the cabin from November unless they've paid more for priority boarding, as part of a series of changes to its baggage policy designed to "ease delays".

A hen party has hit out at Ryanair's controversial 'random seat allocation' policy after the budget airline seated the 15 passengers in the group in 15 separate rows.

Irate passengers have accused Ryanair of routinely allocating groups of travellers seats in different rows in a bid to force them to pay to sit together, with some claiming the budget airline has changed its seating policy.

Budget airline Ryanair has declared it WILL recognise the jurisdiction of British courts in flight delay compensation cases, but only if customers shun third-party claims firms and approach the airline directly.