MoneySavingExpert News
Shell

30% of British Gas, Octopus & Shell Energy customers say their direct debits have DOUBLED
At least 30% of British Gas, Octopus Energy and Shell Energy customers who were in credit and on price-capped tariffs told MoneySavingExpert.com that they've seen their direct debits double – even though the price cap rise is half that, at 54%.
9 May 2022

British Gas doubles the emergency credit limit on prepayment meters to £10 - here's all you need to know
British Gas has doubled the amount of emergency credit available to customers on their gas and electricity prepayment meters from £5 to £10 in the wake of the recent spike in energy prices, although the energy giant previously had one of the lowest limits. Here's all you need to know.
7 April 2022

British Gas is the worst firm to be moved to if your energy firm goes bust, MSE survey of 12,000 people shows
Over two million households have been switched to a new energy supplier after their previous provider went bust.
7 March 2022

Shell Energy to axe £15 broadband switching 'cease fee'
Shell Energy is to scrap a controversial £15 'cease fee' it charges customers who switch away from the firm or cancel their contract, MoneySavingExpert.com can reveal. It comes after we queried the fee with regulator Ofcom and it asked Shell Energy to explain the charge - though Shell insists it was already reviewing the fee as it prepares to take on 450,000 Post Office customers later this year.
4 October 2021

First Utility renamed Shell Energy – here's what you need to know
Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell
25 March 2019

Petrol prices: Shell and BP investigated by EU
European probe sparks fears motorists may have been paying too much for petrol
15 May 2013

New American Express deals at Gap, Shell, Harrods and Starbucks
American Express credit card holders can get money back on a host of in-store purchases
1 February 2013

Barclaycard launches cashback credit card scheme
17 March 2010
18 May 2022
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12 ways to save only do with apps
Free chocs, 1.5% savings and more
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Martin: 'Aged around 45 to 70?'
'You may be able to turn £800 into £5,500+'
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New. Top way to spend abroad
Unbeatable exchange rates and cashback
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10% off discount 'best-before' store
Eg, 23p Pepsi , £4,50 for 1kg Lindt
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Cheaper energy deals kiboshed
Martin not exactly impressed
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Lloyds' free £125 bank bribe
But others pay more
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Debt cost-cutting masterclass
Mortgages, cards, overdrafts, loans...
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Two MoneySavers reclaim £1,000+: How to check and challenge incorrect water bills if you use a soakaway or septic tank
19 May 2022Two MoneySavingExpert.com users have secured refunds and compensation worth thousands - and reduced their waste water bills - after arguing their bills should have been lower as their homes aren't connected to public sewers. Here's how others in England and Wales can maybe do the same. -
Over 100,000 Vodafone customers unable to redeem Airtime Rewards to put towards their phone bill – here’s what you can do
18 May 2022More than 100,000 Vodafone customers have been unable to redeem Airtime Rewards against their mobile phone bill since the start of May due to a technical glitch. The cashback scheme has implemented a temporary fix, which sees cashback paid into your bank account, for now. Here is all you need to know. -
Lloyds Banking Group to shut another 20 Lloyds branches and eight Halifax outlets - here's what's happening
18 May 2022Lloyds Banking Group has announced a further round of branch closures, with 28 more outlets being shut across the UK between August and November this year. The closures are made up of 20 Lloyds Bank branches and eight Halifax outlets. -
Hit by passport application delays? Your travel and compensation rights explained
17 May 2022With record numbers lodging passport applications after putting off renewals during the pandemic, delays at the Passport Office are threatening to derail holidays for many. We round up your travel and compensation rights. -
Households should ignore scam emails WRONGLY telling them to claim council tax rebates from energy regulator Ofgem
17 May 2022Beware scam emails wrongly telling you to click a link to sign up for both a council tax rebate and an energy bill discount. It comes as MoneySavingExpert.com (MSE) has received several reports from individuals who've received these emails. Here's what you need to watch out for.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.