Shopping

Clubcard vouchers which are set to expire this month will now be valid until November due to the coronavirus situation – while customers who have converted vouchers into rewards already have been given more time to use their codes. 

The competition watchdog has launched an investigation into complaints that some firms are failing to  refund customers for cancellations due to coronavirus, and it's threatened to take legal action to enforce consumers' rights if needed. The watchdog says as a general rule firms MUST offer cash refunds for cancellations, and you can report firms that don't – watch Martin's interview with one of its bosses below.

High-street fashion chain Oasis and its sister firm Warehouse have become the latest big-name retailers to collapse into administration as a result of the coronavirus pandemic, though both will continue to trade online "in the short term".

Department store chain Debenhams has fallen into administration for the second time in a year – though the company will continue to trade online and says it aims to "reopen and trade as many stores as possible" once restrictions put in place due to the coronavirus pandemic are lifted.

Italian-inspired restaurant and deli chain Carluccio's has entered administration, due to problems "exacerbated by Covid-19".

Struggling 'rent-to-own' retailer chain BrightHouse has collapsed into administration after shops had to be shut due to coronavirus restrictions.

Three major high street retailers have voluntarily closed their online stores in the wake of the UK lockdown to protect staff working in warehouses and distribution centres.

Supermarket giants have begun restricting grocery sales, limiting shoppers to buying up to three of the same item. Some are also reducing store opening hours or allowing only elderly or vulnerable shoppers in at certain times as they struggle to manage massive demand related to the coronavirus outbreak.

PayPal customers encouraged by sellers to make payments via its 'friends and family' option instead of 'goods and services' are unnecessarily leaving themselves without payment protection – and some are even losing cash.

Coffee giant Starbucks has said it will temporarily stop filling customers' reusable cups in a bid to combat the spread of coronavirus – but it will still honour its 25p discount for customers who bring one along.