Budget airline Ryanair has apologised after a passenger caught up in the cancellation chaos last month was wrongly told he could not claim compensation because he'd already been given a refund.
Hundreds of thousands of travellers who have missed connecting flights with non-EU airlines could now be able to claim compensation after a ruling by the Court of Appeal.
If you're booked on an inbound-only Monarch flight between now and Sunday and have yet to fly out on another airline, the aviation regulator is now warning you CAN'T expect to be flown home for free.
The first reclaim successes from passengers hit by the collapse of Monarch Airlines are already coming in, including a £175 refund which took just three days.
Some Monarch customers whose cancelled holidays or flights were protected under the ATOL scheme will be sent a form to make a claim by next Wednesday. But if you booked direct with Monarch Holidays, you'll need to try and claim from your credit card provider BEFORE claiming on ATOL.
Monarch Airlines has been granted a 24-hour extension to its ATOL licence, meaning its flights and package holidays will continue to operate as normal today amid uncertainty over its future.
A Ryanair passenger whose flight was one of 18,000 cancelled yesterday has been told he cannot be transferred onto a flight with another airline – despite the regulator launching enforcement action intended to tackle this issue.
Ryanair is to fly 25 fewer aircraft this winter, resulting in 100,000s more passengers having their flights cancelled – and the regulator has accused the budget airline of "repeatedly misleading" passengers over their rights .