Current account customers are at risk of being hit with unexpected charges or losing their perks if they don't clarify with their bank whether minimum cash deposits have to be paid on a per calendar or per statement month basis.
First Direct has secured top spot for bank customer service once again with more than 90% of its account holders rating its service as "great" - it has topped every bank service poll we've ever done. Meanwhile, Barclays picks up the wooden spoon for the first time.
If you've not enough money in your account and a payment bounces, you may be able to avoid the associated fee as more banks are to adopt a 'retry' scheme from September where they'll attempt to process the transaction again later in the day.
21 August 2014
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