Utilities

Many BT Sport and TV customers are to be hit by price hikes of up to £72/year from November – but if you're affected you can leave penalty-free.

Small energy supplier Igloo Energy will be increasing prices in October, with costs set to increase by 10.9% for a typical dual-fuel home.

Energy supplier Bulb is raising the price of its standard credit and prepayment tariffs, with all 1.7 million existing customers to be hit by the rise in October.

Almost all BT and EE broadband, landline, mobile and TV customers who sign up to a new deal or renew their existing one will be hit with steep price hikes next year, after the companies made changes to their terms and conditions. Once you've agreed to a new deal, you're locked into the price rise – so it's important to factor it in before you sign up.

British Gas is set to take on all 112,000 customers supplied by Robin Hood Energy, after a buyout was agreed. If you're with Robin Hood Energy, here's what you need to know.

Energy supplier Bulb has paid out £1.76 million in refunds and compensation after overcharging customers, blocking switches and wrongly removing vulnerable customers from the Priority Services Register.

Energy bills will fall by a typical £84/year for 11 million households in October, regulator Ofgem revealed this morning – but most people can still save over £250/yr by switching supplier.

TalkTalk has charged about 2,000 customers fees for late payment even though it had agreed they could take a payment holiday because they were struggling financially due to the coronavirus crisis, MoneySavingExpert can reveal.

EE, Plusnet and Sky have become the latest broadband firms to commit to doing more to help vulnerable and out-of-contract customers, as part of an Ofcom review which the watchdog claims could result in total savings for consumers of £270 million per year.

Hundreds of thousands of Plusnet broadband and phone line rental customers who are out of contract will see an inflation-linked price rise in October – though if you're affected, you can leave penalty-free.