Utilities

Octopus Energy is set to take on all 70,000 customers supplied by the provider Engie after a buyout was agreed – if you're with Engie, here's what you need to know.

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.

The Post Office has been fined £175,000 by communications regulator Ofcom for overcharging customers with hearing or speech impairments who made telephone calls using a relay service.

Just over one million Virgin Media customers will get a free broadband speed boost and be upgraded to the firm's M100 package, meaning they'll get average broadband speeds of 108Mbps.

British Gas prepayment meter customers have slammed the provider as they were left struggling to top up their supply on New Year's Day, following the company swapping its contract with PayPoint for Payzone.

British Gas will take on Breeze Energy's 18,000 domestic customers after the small energy supplier stopped trading last week, regulator Ofgem has announced.

Mobile phone companies would be banned from selling 'locked' handsets under new plans from the communications regulator, which also aim to make switching broadband network easier.

Energy provider iSupply has refunded customers and is to pay £1.5 million into a redress fund after it overcharged about 4,400 people on default tariffs protected by the energy price cap.

The minimum amount British Gas customers with prepayment meters can top up is set to increase from £1 to £5 from 1 January, adding further woes to people already struggling. This comes as part of the energy giant's change to using Payzone terminals for its customers to top up.

Streaming heavyweight Netflix has got rid of the 30-day free trial period it offers to new customers, MoneySavingExpert.com can reveal.