TalkTalk has confirmed it's increasing prices for hundreds of thousands of out-of-contract customers from next month, after EE announced mid-contract price hikes for broadband customers – but if you're affected, you can switch to a better deal penalty-free.
Energy customers will be given automatic compensation for late credit refunds and for being switched to a new firm by mistake, under new rules which come into force this week. But a key measure to tackle late final bills has been put on ice.
Mobile operator Giffgaff is increasing the price of its two cheapest pay-as-you-go bundles, known as goodybags, while increasing the number of calls they include.
EE customers who haven't upgraded or renegotiated their contract since before 23 January 2014 are to be hit with a 2.4% price hike – here's what to do if you're affected.
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass – but you may still be able to beat the hike.
Companies applying for a licence to supply energy will have to undergo tougher tests from June, following Martin Lewis's calls for "quality control" after a run of smaller firms went bust over the past year.
Haggling is live and kicking in the UK, a new MoneySavingExpert.com poll reveals, with four out of five customers who give it a go successfully negotiating a better deal with some big-name firms in the TV, broadband, mobile, breakdown and insurance sectors.
Most broadband and home phone customers will be automatically compensated for loss of service, delayed installations or missed appointments, under an agreement struck between the biggest telecoms providers and the industry watchdog.
31 March 2019
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