MoneySavingExpert News

Virgin Mobile

O2 and Virgin Mobile to hike mobile prices by up to 17.3% – here's what you need to know

Millions of O2 and Virgin Mobile customers will be hit with price hikes of up to 17.3% in April, the mobile providers' parent company has confirmed.

15 February 2023

Virgin Mobile customers will be migrated to O2 plans from March – what you need to know

The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers will be migrated across automatically and shouldn't actually notice much difference as O2 has been powering Virgin Mobile's services since the end of last year.

13 January 2023

Millions of Virgin Media customers to be hit by £56/yr price hike – but here's how you can beat the rise

But while you can cancel penalty-free, we've learnt Virgin Media is offering automatic discounts to those calling for a better deal, while MoneySavers have told us haggling has resulted in even bigger price cuts.

25 January 2022

O2 and Virgin Mobile pledge to keep free European roaming for mobile users

It means holidaying Brits can use their data, calls and texts as they would in the UK.

10 January 2022

Virgin Mobile to increase prices for millions from July

Virgin Mobile is to hit millions of mobile customers with price hikes of 1.5% from 1 July. The provider has confirmed it started to notify affected customers about the increase in early May - but you won’t be able to cancel penalty-free unless you are out-of-contract.

25 May 2021

140,000 Virgin Mobile customers face April price hikes

Around 140,000 pay-monthly Virgin Mobile customers will see their bills rise from April because the operator is scrapping some of its tariffs, MoneySavingExpert can reveal

25 February 2020

Virgin Mobile to offer free data or day's refund after outage

Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or compensation, the firm has announced

16 May 2019

Virgin Mobile to increase prices – and furious customers find out during major outage

Virgin Mobile customers have expressed their displeasure at an upcoming price rise – revealed to them on a day a service issue meant many could not make calls, send texts or use data

14 May 2019

Virgin Mobile announces price hikes for 250,000 customers

About 250,000 Virgin Mobile customers will see their bills rise from April

21 February 2019

Virgin to hit 1.6m mobile customers with 3.3% price rise

Virgin Mobile is increasing pay-monthly contracts by 3.3% plus the price of out-of-allowance calls and roaming costs

11 May 2018