MSE News

Virgin Mobile

Virgin to hit 1.6m mobile customers with 3.3% price rise

Virgin Mobile is increasing pay-monthly contracts by 3.3% plus the price of out-of-allowance calls and roaming costs

11 May 2018

Samsung S9 on sale today - how to find the cheapest deals

Samsung's new Galaxy S9 and S9 Plus smartphones officially launch on Friday, but you can pre-order now

13 March 2018

Mobile networks agree to scrap unlocking charges

All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term

9 October 2016

EE customers without mobile signal can now have calls connected via wifi

EE's new service automatically detects and uses a wifi connection to make and receive calls and texts

10 April 2015

Travelling outside Europe? You could incur hefty voicemail charges

Many mobile customers are being charged for messages they don't even listen to when travelling outside the EEA

9 January 2015

Beware 'hidden APRs' of up to 48% on mobile contracts this Christmas

MoneySavingExpert.com is today calling for new rules to force mobile phone providers to display clear APRs on smartphone

15 December 2014

EE introduces customer services queue jump fee

EE customers can now pay for the privilege of getting to the front of the phone queue to speak to customer services

15 August 2014

Virgin Mobile sneaks around Ofcom rules to hike pay-monthly prices

If you're a Virgin Mobile pay monthly customer, you may be one of 800,000 users set to have your tariff hiked by 2.5%

19 June 2014

Jetting off this summer? Cut costly mobile roaming bills

Protect yourself from huge mobile roaming costs by using wi-fi, specialist travel packages and international Sim cards

9 June 2014

Stolen mobile cap to protect users from 'shock bills'

A cap on the maximum value of calls consumers will be expected to pay for if their mobile is stolen, is to be introduced

3 December 2013

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