Yodel

DPD Local has been ranked as the best parcel delivery firm in our annual poll of MoneySavingExpert.com users, while its sister company DPD – the previous winner of our poll – came second. At the other end of the scale, CitySprint and Yodel got the poorest ratings from MoneySavers. The results come after a hard year for parcel delivery firms in which they've been an essential supply line for many stuck at home.

MoneySavingExpert.com users have once again voted for the UK's best and worst parcel delivery companies – and the results of our latest poll of over 11,000 consumers show that Yodel and City Sprint aren't delivering the goods.

DPD has been voted the best parcel delivery service by MoneySavingExpert readers for the third year in a row, with iPost Parcels, DX and Yodel all ranked in the bottom three for the second year running.

Yodel has again been named among the worst delivery firms in the UK, according to MoneySavingExpert.com's latest annual poll of more than 9,000 users. But DX and iPost Parcels pipped it to the wooden spoon.

Yodel and Hermes have been named as the delivery firms with the worst service, according to MoneySavingExpert.com users.

Yodel has been named as the parcel delivery firm that provides the worst service, in a Money Saving Expert poll of over 7,500 users.

Angry shoppers have been left frustrated by delivery giant Yodel for a second year running, after numerous reports of presents not arriving for Christmas.

Ever felt utter frustration when you've waited all day, and taken time off work, for a non-existent delivery? Well, that seems a common source of pain among those who've waited for items from delivery giant Yodel.