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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Latest from Helen Knapman

playstation
PlayStation Network (PSN) members are being offered free games after users were locked out of the service following a hack, which also put their data at risk.
17 May 2011
olympicstadium
The 1.8 million fans who applied for London 2012 Olympic tickets must ensure they have sufficient funds in their account or risk getting hit with bank charges as payments begin to get taken.
16 May 2011
tv_sony
Students moving back home for the summer holidays could get nearly £40 cashback for the unused months on their television licence.
12 May 2011
gasstove
Scottish and Southern Energy (SSE) has been found guilty of mis-selling during door-to-door sales visits.
11 May 2011
olympicstadium
The 1.8 million fans who applied for London 2012 Olympic tickets must ensure they have sufficient funds in their account by next week or risk getting hit with bank charges.
10 May 2011
petrol_filling_car
Consumers can now benefit from cheaper prices at the pumps as three major supermarkets have reduced petrol prices.
10 May 2011
gashob2
British Gas has hinted it could raise the cost of household bills in what would be a crushing blow to consumers.
9 May 2011
houses_row
Government plans to make it easier for people to build their own home may be scuppered by buyers' struggle to get a mortgage.
4 May 2011
fsa_logo
The Financial Services Authority (FSA) has introduced new rules to protect pre-paid card users but they could be open to abuse.
4 May 2011
bt_logo
BT and TalkTalk will increase line rental and call costs for the third time in 18 months this week.
28 April 2011
running
The deadline to apply for London 2012 Olympic tickets is today.
26 April 2011
cars_in_a_row
A new system which means all vehicles must be insured moved a step closer this week when the final regulations were laid down in Parliament.
20 April 2011
ryanair
Holidaymakers booking a last minute Easter break or summer getaway on a budget airline should beware of a host of new fees as Ryanair and Easyjet have both hiked flight charges.
19 April 2011
supermarket
Plans to make food labels clearer have been announced by the Government in a bid to crack down on unnecessary waste.
18 April 2011