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Helen Knapman

Helen Knapman

News & Investigations Editor

Helen has over a decade's experience championing consumer causes and has worked as a personal finance journalist and editor on national titles since January 2011.

She has held her current role, MSE's News and Investigations Editor, since April 2023. Previously, Helen held senior positions at financial magazine Moneywise and at The Sun.

Helen covers all issues that impact consumers, and has played a pivotal role in MSE's Lifetime ISA and unusually high call volumes campaigns. Standing up for consumers, fighting for their rights, investigating injustices, and holding big firms and the powers that be to account is what drives Helen. She regularly appears as an expert for MSE on TV, radio and in print.

Helen was named as the Wincott Foundation's Personal Finance Journalist of the Year in 2019, having won the Online Financial Journalist of the Year at the 2013 Santander Media Awards.

In her spare time, Helen tries to practise what she preaches by bagging a bargain on everything from gym classes to globetrotting and dining out.

Helen is a judge for Headline Money Awards 2026

Recent coverage:

Is the Lifetime ISA fit for purpose in London? BBC news

Latest from Helen Knapman

graduates
Hundreds of thousands of graduates who started university before 1998 face hikes in their student loan repayments this autumn.
2 June 2011
gym_runningmachines
Tens of thousands of gym-goers can cancel their contracts after the High Court ruled they are unfair.
31 May 2011
angry_man
New powers to fine organisations for bombarding consumers with unwanted marketing calls and messages have been made into law this week.
26 May 2011
mobilephone_womanonit
Consumers can now benefit from shorter phone and broadband contracts as new regulations come into force today.
26 May 2011
phone_upset
TalkTalk has been found guilty of mis-selling landline services by the communications regulator.
24 May 2011
orangemobilepay
Orange has launched the UK's first system, which enables shoppers to pay for goods using their mobile phones.
20 May 2011
cars_in_a_row
If you’ve got an uninsured vehicle you are breaking the law whether you drive it or not, under rules that came into force this week, unless you declare it off-road.
20 May 2011
playstation
PlayStation Network (PSN) members are being offered free games after users were locked out of the service following a hack, which also put their data at risk.
17 May 2011
olympicstadium
The 1.8 million fans who applied for London 2012 Olympic tickets must ensure they have sufficient funds in their account or risk getting hit with bank charges as payments begin to get taken.
16 May 2011
tv_sony
Students moving back home for the summer holidays could get nearly £40 cashback for the unused months on their television licence.
12 May 2011
gasstove
Scottish and Southern Energy (SSE) has been found guilty of mis-selling during door-to-door sales visits.
11 May 2011
olympicstadium
The 1.8 million fans who applied for London 2012 Olympic tickets must ensure they have sufficient funds in their account by next week or risk getting hit with bank charges.
10 May 2011
petrol_filling_car
Consumers can now benefit from cheaper prices at the pumps as three major supermarkets have reduced petrol prices.
10 May 2011
gashob2
British Gas has hinted it could raise the cost of household bills in what would be a crushing blow to consumers.
9 May 2011