MSE News

February

Plans for a new payment system allowing people to use their mobile phone as a

23 February 2012

The cost of an NHS prescription in England will rise 25p to £7.65 from 1 April, MPs were told today

23 February 2012

From this morning, energy provider Scottish and Southern will offer just four core products, down from 68 previously

22 February 2012

First Direct has come top of all our bank polls on customer service over the past 18 months, so what does it do right?

22 February 2012

The FSA says £441m was paid out in December, the highest monthly total on record, completing the total for the year

22 February 2012

Santander has been voted the worst bank for customer service while First Direct is top dog, in a poll of MSE users

22 February 2012

M&S has opened up its discounted outlet store prices on clothes to internet users

21 February 2012

Online shoppers have reported unexpected continuous payments on statements, set up apparently without their knowledge

21 February 2012

Cahoot customers with a Flexi loan could be in line for refunds worth thousands of pounds after their rates were hiked

21 February 2012

Santander has been fined £1.5 million by the FSA for failing to clearly state how some of its investments were protected

20 February 2012

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Sonos to stop updating old speakers - your rights

24 January 2020

Electronics company Sonos is to stop sending software updates to older speakers and other devices from May, meaning they will lose "some functionality" over time. It's sparked anger among many Sonos owners - if you're affected, here's what's happening and what you can do about it
Octopus to take on Engie's 70,000 customers – here's what you need to know

23 January 2020

Octopus Energy is set to take on all 70,000 customers supplied by Engie after a buyout was agreed – if you're with Engie, here's what you need to know
Parents who lose a child to get two weeks of leave under new law

23 January 2020

Parents who suffer the loss of a child under the age of 18 will be legally entitled to two weeks' leave from work under 'Jack's Law', the Government has announced
Military veterans to get a third off train travel with new railcard

22 January 2020

A new railcard giving cheaper fares for military veterans will be launched from Armistice Day this year
Lloyds, Halifax and Bank of Scotland to charge up to 49.9% interest on overdrafts from April

22 January 2020

Lloyds, Halifax and Bank of Scotland will scrap daily fees for arranged overdrafts from April and instead charge an interest rate based on customers' credit history