MSE News

February

'Mobile wallets' plan outlined

Plans for a new payment system allowing people to use their mobile phone as a

23 February 2012

NHS prescription charges in England to rise

The cost of an NHS prescription in England will rise 25p to £7.65 from 1 April, MPs were told today

23 February 2012

SSE simplifies energy tariffs

From this morning, energy provider Scottish and Southern will offer just four core products, down from 68 previously

22 February 2012

First Direct's top for service again: what's the secret?

First Direct has come top of all our bank polls on customer service over the past 18 months, so what does it do right?

22 February 2012

Record PPI payouts reached £1.9bn in 2011

The FSA says £441m was paid out in December, the highest monthly total on record, completing the total for the year

22 February 2012

Santander worst for bank service and First Direct best - again

Santander has been voted the worst bank for customer service while First Direct is top dog, in a poll of MSE users

22 February 2012

Marks & Spencer brings outlet prices to the web

M&S has opened up its discounted outlet store prices on clothes to internet users

21 February 2012

Beware costly subscriptions when shopping online

Online shoppers have reported unexpected continuous payments on statements, set up apparently without their knowledge

21 February 2012

Santander offers massive refunds on Cahoot loans after rate hike

Cahoot customers with a Flexi loan could be in line for refunds worth thousands of pounds after their rates were hiked

21 February 2012

Santander fined £1.5m over investment cover uncertainty

Santander has been fined £1.5 million by the FSA for failing to clearly state how some of its investments were protected

20 February 2012

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